Summary of Customer Ratings & Reviews
5
5
5
4
5
5
Love the CNBC commercials... Love the rate... Love the ease of use of the website...Love the lack of hassles and fees associated with other banks. Thank you Ally.
5
1
3
1
3
4
I have the interest from my 5 year CD deposited directly into my BOFA checking account each month. There wasn't a place to select this option when I formed the CD but I let them know I wanted this option via a secure chat online and sure enough it's working. And if I decide to close my CD early, there is only a two month interest penalty. Awesome!
5
1
5
4
5
5
You getcha! Ally's rates beat local rates hands down. My accts are part of a trust, so account opening isn't as easy as pie - but Ally IS set to open them. A hassle, but not _too_ bad.
2
5
5
5
5
4
The features to change where the interest is deposited does not exist. Also, there is no way to upgrade or change the existing CD. I would not recommend Ally for this reason.
5
4
5
5
5
4
I opened my Ally account because of your higher interest rates.
5
3
4
2
2
4
Ally just continues to blow me away by actually picking up with phone when I call. I am so used to either having no pick up at all or waiting for so long I wish I hadn't called at all. Oh and the CD was REAL easy to set up! Great job Ally!
5
4
4
1
3
5
Overall great experience! Friendly, informative staff. Solid product!
3
5
5
5
5
call for help on transfer notification not going thru.Told to get new email address.Cant use comcast,after 6 years,no problems
4
Ally banking is good except for the recent move to force a paperless system on customers. Leave the choice for conventional statements.
5
The Ally High Yield CD rate is very good. What makes it GREAT is the CD Renewal bonus. And what makes it SUPER is the customer service agent telling me about it, instead of me fishing for it.
High Yield Certificate of Deposit (CD)
Rated 4.0474/5 based on 253 customer reviews
Get a certificate of deposit with our highest fixed CD rate for a fixed term.
Customer Reviews
5 Product Features
5
Rates
5
Account Opening
4
Online Banking
5
Customer Service
5
Excellent service - no hassles
2011-08-10
by Christine - NH
Love the CNBC commercials... Love the rate... Love the ease of use of the website...Love the lack of hassles and fees associated with other banks. Thank you Ally.
5 Product Features
1
Rates
3
Account Opening
1
Customer Service
3
Product Features
4
Awesome
2011-08-10
by 5 Year CD Man
from San Francisco
I have the interest from my 5 year CD deposited directly into my BOFA checking account each month. There wasn't a place to select this option when I formed the CD but I let them know I wanted this option via a secure chat online and sure enough it's working. And if I decide to close my CD early, there is only a two month interest penalty. Awesome!
5 Rates
1
Account Opening
5
Online Banking
4
Customer Service
5
Product Features
5
You gotta be kiddin'. No Minimum to open?
2011-08-08
by Hate_hassles
from California
You getcha! Ally's rates beat local rates hands down. My accts are part of a trust, so account opening isn't as easy as pie - but Ally IS set to open them. A hassle, but not _too_ bad.
2 Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Product Features
4
Website
2011-07-29
by Not my favorite things
from New Hyde Park, NY
The features to change where the interest is deposited does not exist. Also, there is no way to upgrade or change the existing CD. I would not recommend Ally for this reason.
5 Rates
4
Account Opening
5
Online Banking
5
Customer Service
5
Product Features
4
Better Interest Rates
2011-07-28
by Ruth
from Daytona Beach, FL
I opened my Ally account because of your higher interest rates.
5 Rates
3
Account Opening
4
Online Banking
2
Customer Service
2
Product Features
4
Great customer service!
2011-07-26
by fld367
from San Diego
Ally just continues to blow me away by actually picking up with phone when I call. I am so used to either having no pick up at all or waiting for so long I wish I hadn't called at all. Oh and the CD was REAL easy to set up! Great job Ally!
5 Rates
4
Account Opening
4
Online Banking
1
Customer Service
3
Product Features
5
Great Service!
2011-07-23
by cashISgood
from Los Angeles
Overall great experience! Friendly, informative staff. Solid product!
3 Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
no call back
2011-07-16
by un happy
from de
call for help on transfer notification not going thru.Told to get new email address.Cant use comcast,after 6 years,no problems
4 Forced Paperless Statements Are Bad
2011-07-09
by paperoption
from Portland Oregon
Ally banking is good except for the recent move to force a paperless system on customers. Leave the choice for conventional statements.
5 Super interest rate even for little guy like me.
2011-07-08
by PoorMiser
from Seattle, WA
The Ally High Yield CD rate is very good. What makes it GREAT is the CD Renewal bonus. And what makes it SUPER is the customer service agent telling me about it, instead of me fishing for it.
