Summary of Customer Ratings & Reviews
4
5
5
5
5
5
Ally's generous Loyalty in addition to current competitive High Yield CD promotes the CD rate to outstanding!
5
5
5
5
5
5
I would continue to bank with Ally for the customer service alone. Dial that number and instantly you are connected with a friendly knowledgeable person who speaks CLEARLY. Not that I need to use customer service much since their online service is top notch... only when my CD's mature to renew at the bonus rate and add more!! And of course there is the fact that their high yield CD rates have been the highest you can find for over 3 years now. I've tried so many online banks... too many to name. They all pull you in with high rates but the service is horrible and the rates end up dropping so you have to transfer your money. Eventually I ended up moving all my money to Ally because both their rates and service (so far) can't be beat. By far the best bank I have ever used... online or brick and mortar. Keep it up Ally!!
5
5
4
5
5
5
Great job done answering my questions - really professional service - Thank you
5
5
5
5
5
5
Custoner Service representative very nice and helpful.
5
3
2
4
4
5
I checked many other banks and no one came close to the interest rates offered by Ally.
4
5
5
5
5
5
Every time my CD's are due for renewal the rate has dropped.. This has been the norm within the banking industry.
5
1
5
5
5
5
I have been an Ally customer for several years. The rates are consistently above the competitors and the customer service is far and above superior to most financial institutions. I'm a customer for life.
1
5
1
5
5
5
Please raise your rates. CD's should be paying more by ALL banks.
5
5
Ally makes it so easy and with the great rates you can't go wrong!
4
Ally has an unusual way posting their interest to your account. The interest is in a separate column from your total almost as though you haven't yet earned it. I find this very disconcerting. I don't think I will re-invest as my cds mature.
High Yield Certificate of Deposit (CD)
Rated 4.0474/5 based on 253 customer reviews
Get a certificate of deposit with our highest fixed CD rate for a fixed term.
Customer Reviews
4 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Good Rate and Generous Loyalty Addition!
2013-05-04
by Luckie
from Falls Church, VA
Ally's generous Loyalty in addition to current competitive High Yield CD promotes the CD rate to outstanding!
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Extremely impressed. Continuously!
2013-04-25
by firechild
from Athens, ga
I would continue to bank with Ally for the customer service alone. Dial that number and instantly you are connected with a friendly knowledgeable person who speaks CLEARLY. Not that I need to use customer service much since their online service is top notch... only when my CD's mature to renew at the bonus rate and add more!! And of course there is the fact that their high yield CD rates have been the highest you can find for over 3 years now. I've tried so many online banks... too many to name. They all pull you in with high rates but the service is horrible and the rates end up dropping so you have to transfer your money. Eventually I ended up moving all my money to Ally because both their rates and service (so far) can't be beat. By far the best bank I have ever used... online or brick and mortar. Keep it up Ally!!
5 Product Features
5
Rates
4
Account Opening
5
Online Banking
5
Customer Service
5
Super interest rate
2013-04-22
by Lenny
from Ryegate, Vermont
Great job done answering my questions - really professional service - Thank you
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Customer Service
2013-04-12
by LGand banking
from Florida
Custoner Service representative very nice and helpful.
5 Product Features
3
Rates
2
Account Opening
4
Online Banking
4
Customer Service
5
Great rates
2013-04-02
by E uncle
I checked many other banks and no one came close to the interest rates offered by Ally.
4 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
RATES KEEP DROPPING
2013-03-29
by jonbrig191
from New Jersey
Every time my CD's are due for renewal the rate has dropped.. This has been the norm within the banking industry.
5 Rates
1
Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Excellent rates, excellent service
2013-03-23
by Momtaughtmetolovetosave
from AZ
I have been an Ally customer for several years. The rates are consistently above the competitors and the customer service is far and above superior to most financial institutions. I'm a customer for life.
1 Customer Service
5
Product Features
1
Rates
5
Account Opening
5
Online Banking
5
Terrible interest rate
2013-03-22
by Ezra
Please raise your rates. CD's should be paying more by ALL banks.
5 Customer Service
5
Great rates
2013-03-19
by Svalot
from Oregon
Ally makes it so easy and with the great rates you can't go wrong!
4 Method of figuring interest
2013-03-15
by pajaka
Ally has an unusual way posting their interest to your account. The interest is in a separate column from your total almost as though you haven't yet earned it. I find this very disconcerting. I don't think I will re-invest as my cds mature.
