Summary of Customer Ratings & Reviews
5
3
4
4
5
5
it would be nice if you could get the Bonus as an existing customer on a new CD and not have to wate for a current CD to expire!
5
5
5
5
5
5
So easy to open CDs once you have a savings account going. It's very complihensive and so easy to add funds when you renew. I also love that they give you a bonus rate when you renew.
5
5
5
5
5
5
Best rates out there and very helpful customer service. I would highly recommend all products!
5
5
5
5
5
5
I have 5 accounts with Ally bank and I am obviously happy with them. Best interest rate, customer service is awsome, staff very patient and knowledgeable. Ally is the way to go!!!!
5
3
5
5
5
4
Good day. When I phoned, I was confused about rolling over my CD. The customer service person was knowledgeable, patient, and most pleasant. What a change from my regular brick and mortar banks' "customer service." THANK YOU!
4
5
5
5
5
5
I was recently offered the opportunity to roll my small balance 11mo no-penalty CD over at maturity, and get a .25% APY bonus. This is a nice deal. Even better though is that I was allowed to change the term, and even add funds and still get the bonus! Ally already has some of the highest CD rates currently available, and this bonus resulted in me getting a higher rate 5yr CD than I can find anywhere else - heck, it's better than many investment grade corporate bonds are yielding right now. I hope that Ally Bank reads these comments - PLEASE continue this loyalty program, you are keeping me as a customer in substantial part because of this program.
5
5
5
5
5
5
The product rate is among the best around for an FDIC insured account. The account opening process is really simple, easy and fast. The customer service number is staffed so that someone answers quickly and answers questions completely. This account is a pleasure.
5
5
4
5
5
5
So many reasons I'm in the process of transferring to Ally as my main bank. The rates and customer service cannot be beat. Have to love that there is no maintenance fees. When I first started at Ally I didn't believe the rates would stay high, but they have. Excellent experience so far.
5
1
1
1
1
1
I opened a CD with Ally and the interest rate was a higher than their competitors. The company was ALWAYS there to answer any questions I had. I don't think I would ever leave this bank!
1
I have Five CD's with Ally Bank. The statements you send me show a beginning and ending balance for each CD that is the same as the amount initially deposited.The interest is not added each month. . Are you paying simple interest? Why is it that I do not see an increase in the balances each month? How do I find my actual balance in each account?
High Yield Certificate of Deposit (CD)
Rated 4.0124/5 based on 241 customer reviews
Get a certificate of deposit with our highest fixed CD rate for a fixed term.
Customer Reviews
5 Product Features
3
Rates
4
Account Opening
4
Online Banking
5
Customer Service
5
bonus interest rate
2012-10-23
by fast eddie
from ca
it would be nice if you could get the Bonus as an existing customer on a new CD and not have to wate for a current CD to expire!
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Love it
2012-10-19
by Hooked on CDs
So easy to open CDs once you have a savings account going. It's very complihensive and so easy to add funds when you renew. I also love that they give you a bonus rate when you renew.
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Best rates out there
2012-10-10
by Victor
from Tampa Bay, Florida
Best rates out there and very helpful customer service. I would highly recommend all products!
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
best interest rate
2012-10-05
by Jamaica
from Stuart, Florida
I have 5 accounts with Ally bank and I am obviously happy with them. Best interest rate, customer service is awsome, staff very patient and knowledgeable. Ally is the way to go!!!!
5 Product Features
3
Rates
5
Account Opening
5
Online Banking
5
Customer Service
4
superior customer service
2012-10-03
by princess
from fernandina beach, florida
Good day. When I phoned, I was confused about rolling over my CD. The customer service person was knowledgeable, patient, and most pleasant. What a change from my regular brick and mortar banks' "customer service." THANK YOU!
4 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Loyalty bonus nice
2012-09-28
by TBird
I was recently offered the opportunity to roll my small balance 11mo no-penalty CD over at maturity, and get a .25% APY bonus. This is a nice deal. Even better though is that I was allowed to change the term, and even add funds and still get the bonus! Ally already has some of the highest CD rates currently available, and this bonus resulted in me getting a higher rate 5yr CD than I can find anywhere else - heck, it's better than many investment grade corporate bonds are yielding right now. I hope that Ally Bank reads these comments - PLEASE continue this loyalty program, you are keeping me as a customer in substantial part because of this program.
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
High Yield CD
2012-09-27
by Conservative1
from West Palm Beach, FL
The product rate is among the best around for an FDIC insured account. The account opening process is really simple, easy and fast. The customer service number is staffed so that someone answers quickly and answers questions completely. This account is a pleasure.
5 Product Features
5
Rates
4
Account Opening
5
Online Banking
5
Customer Service
5
Superior Everything!
2012-09-19
by bricks
So many reasons I'm in the process of transferring to Ally as my main bank. The rates and customer service cannot be beat. Have to love that there is no maintenance fees. When I first started at Ally I didn't believe the rates would stay high, but they have. Excellent experience so far.
5 Product Features
1
Rates
1
Account Opening
1
Online Banking
1
Customer Service
1
It's Worth the Wait
2012-09-18
by EmBAR
from Indianapolis, IN
I opened a CD with Ally and the interest rate was a higher than their competitors. The company was ALWAYS there to answer any questions I had. I don't think I would ever leave this bank!
1 CD Statements
2012-09-18
from Vacaville, California
I have Five CD's with Ally Bank. The statements you send me show a beginning and ending balance for each CD that is the same as the amount initially deposited.The interest is not added each month. . Are you paying simple interest? Why is it that I do not see an increase in the balances each month? How do I find my actual balance in each account?
