Summary of Customer Ratings & Reviews
5
5
4
5
4
5
Very happy with the Customer Service Rep. Able to guide me thru the application process perfectly! Thank You!!
1
5
5
5
5
5
It's ridiculous to call this a "high" yield CD when rates generally are so miniscule.
5
5
4
1
1
5
My husband and I have many accounts with Ally Bank. Their rates, customer service and website are THE BEST! I am very happy to do business with this bank.
3
4
4
4
5
5
you web site is the most difficult banking web site I feel I have ever used. I can not see the complete name of my accounts when I view them in pending transfers. the view screen does not show the full name of the investment product. I have spent HOURS just tring to deposit monies into you bank. I am wearing down and may choose another place to put my money
4
4
5
5
5
3
Smooth to open,the 60 days interest penelty fair Staff very helpfull
5
4
4
4
4
5
Evey time I call in to Ally Bank - the staff are always helpful and pleasant to work with. Having an actual person on the line, who is nice to talk with is a big help. Thanks so much for keeping it real!
3
5
5
5
5
5
Rate was good at the time, seting it up was no problem and with a glitch from the start, it was corrected timely and it's a CD, so you set it up and not much to do after that! My only gripe is the varying dates when the monthly interest is posted or in my case when the ACH to another bank is initiated. I have other CD's where the interest is posted five to seven days before the end of the month and thus my ACH transfer is "complete" to the receiving bank by the end of the month. They have my principle and if I cancel the CD before the end of the month, they can just deduct the small partial interest given and the "normal" penalty. That is where a good bank can become great!
5
5
5
5
5
5
I requested my Interest on a maturing CD be sent by Auto bank transfer to my local bank on Sunday night, the money was in my account Wednesday morning. THANKS ALLY.
5
5
5
5
5
i have used many many banks, but ally.com has been the best by far. Customer service & great rate. Cant beat it.
5
This is the first time I have ever been motivated to submit an on-line review. Ally Bank does EVERTYHING right - I couldn't be more pleased. The interest rate is as good as it gets these days, and more importantly, the service is outstanding. I have always been able to speak to a live customer service rep within 20 seconds of calling. Initial ccount set-up was simple, the mailed materials very clear, the website well-designed and easy to navigate. Excellent in every way!
High Yield Certificate of Deposit (CD)
Rated 4.0476/5 based on 252 customer reviews
Get a certificate of deposit with our highest fixed CD rate for a fixed term.
Customer Reviews
5 Product Features
5
Rates
4
Account Opening
5
Online Banking
4
Customer Service
5
Customer Service Rep
2012-07-12
by savingfool
from Maricopa, AZ
Very happy with the Customer Service Rep. Able to guide me thru the application process perfectly! Thank You!!
1 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
"High" yield isn't
2012-07-11
by Linguist
from Boston, MA
It's ridiculous to call this a "high" yield CD when rates generally are so miniscule.
5 Product Features
5
Rates
4
Account Opening
1
Online Banking
1
Customer Service
5
Great Bank!
2012-07-10
by happy saver99
from Columbus, OH
My husband and I have many accounts with Ally Bank. Their rates, customer service and website are THE BEST! I am very happy to do business with this bank.
3 Product Features
4
Rates
4
Account Opening
4
Customer Service
5
Product Features
5
web site is difficult
2012-07-10
by space2u
from Coral Springs FL
you web site is the most difficult banking web site I feel I have ever used. I can not see the complete name of my accounts when I view them in pending transfers. the view screen does not show the full name of the investment product. I have spent HOURS just tring to deposit monies into you bank. I am wearing down and may choose another place to put my money
4 Rates
4
Account Opening
5
Online Banking
5
Customer Service
5
Product Features
3
5 yr. cd
2012-07-09
by N.B. Big Saver
from Newport Beach Ca
Smooth to open,the 60 days interest penelty fair Staff very helpfull
5 Rates
4
Account Opening
4
Online Banking
4
Customer Service
4
Product Features
5
Very easy to use
2012-07-09
by you know
from Los Angeles CA
Evey time I call in to Ally Bank - the staff are always helpful and pleasant to work with. Having an actual person on the line, who is nice to talk with is a big help. Thanks so much for keeping it real!
3 Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Product Features
5
Varying ACH Transfer Dates!
2012-07-05
by kauaiphoto
from Kilauea, Kauai, Hawaii
Rate was good at the time, seting it up was no problem and with a glitch from the start, it was corrected timely and it's a CD, so you set it up and not much to do after that! My only gripe is the varying dates when the monthly interest is posted or in my case when the ACH to another bank is initiated. I have other CD's where the interest is posted five to seven days before the end of the month and thus my ACH transfer is "complete" to the receiving bank by the end of the month. They have my principle and if I cancel the CD before the end of the month, they can just deduct the small partial interest given and the "normal" penalty. That is where a good bank can become great!
5 Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Product Features
5
Fast Service
2012-06-27
by making money
from Iowa
I requested my Interest on a maturing CD be sent by Auto bank transfer to my local bank on Sunday night, the money was in my account Wednesday morning. THANKS ALLY.
5 Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
best ever!
2012-06-27
by customersince2010
from garden grove, CA
i have used many many banks, but ally.com has been the best by far. Customer service & great rate. Cant beat it.
5 Excellent service, good rates
2012-06-11
by Satisfied
from Phoenix, AZ
This is the first time I have ever been motivated to submit an on-line review. Ally Bank does EVERTYHING right - I couldn't be more pleased. The interest rate is as good as it gets these days, and more importantly, the service is outstanding. I have always been able to speak to a live customer service rep within 20 seconds of calling. Initial ccount set-up was simple, the mailed materials very clear, the website well-designed and easy to navigate. Excellent in every way!
