Summary of Customer Ratings & Reviews
5
2
2
5
5
5
The experience I had was very favorable. Very little time to wait, customer service very good, helpful and my mission was accomplished.
5
5
5
5
5
5
I wanted to change my existing CD, The customer rep covered all the changes and made sure I understood what was happening. The changes happened as stated and there were no problems. So easy.
5
5
5
5
5
5
Love Ally online bank because it is user friendly, has 24hr chat, interest is added daily & I can see everything!
5
4
4
1
1
1
I am so impressed as how easy it was to open a CD online. Considering the market the rate is very good.
1
3
4
3
3
4
Opened two CD accounts and have been trying to transfer funds from my Non-Ally bank for over a week to no avail. the test deposits and withdraws went through with no problems. My emails to customer service have gone unanswered as well
4
5
4
5
5
4
I opened an Ally CD about 2 years ago it made a decent amount of interest and I am happy with my decision to open it. So much so that I moved all my banking to Ally. Still happy with the decision to move but the rates have since gone way down and I'm no longer bragging about Ally to my friends like I used to. Unfortunately they are still leading edge with their now very low interest / CD earning rates.
5
4
5
4
4
1
No minimum opening, Easy setup, Good Rates! Open a CD with whatever you can afford. Open a savings account along with it. Deposit what you can into the savings every paycheck. They will send you a notice when the CD is about to mature - you have 10 days to deposit your savings into the CD and let it Roll Over for another year. Repeat the savings process. Its a great way to build your savings without busting your budget!
4
3
1
2
5
5
Dont get me wrong, Ally's rates are among the best in the country.. Setting up CD's is easy! The only down fall is if you need to pull money out of the CD's early. I needed to close about a dozen CD's... The customer service agent told me that they were closed, but low and behold I had to call back several times over the next few weeks to actually have the CD's closed.
3
5
3
5
5
5
Done with hiding cash at Ally. Thanks for providing a safehaven for the past 3 or 4 yrs but at the current rates on CDs and savings my money is out of here!
4
Good Points... Through personal finance magazines and on-line recommendations, we chose Ally's High yield CD, and are pleased with the process. Opening the account was simple (better than most of the on-line services we used) and thier communicaitons were clear and concise. Staff friendly. Not So Good... Wish they could pay more interest, or allow us to renew at same rate. It's okay to dream?
High Yield Certificate of Deposit (CD)
Rated 4.0165/5 based on 242 customer reviews
Get a certificate of deposit with our highest fixed CD rate for a fixed term.
Customer Reviews
5 Product Features
2
Rates
2
Account Opening
5
Online Banking
5
Customer Service
5
Wonderful service
2012-05-04
by moose
from Florida
The experience I had was very favorable. Very little time to wait, customer service very good, helpful and my mission was accomplished.
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Excellent service
2012-05-04
I wanted to change my existing CD, The customer rep covered all the changes and made sure I understood what was happening. The changes happened as stated and there were no problems. So easy.
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
CD Shopper
2012-04-27
by CD Shopper
from California
Love Ally online bank because it is user friendly, has 24hr chat, interest is added daily & I can see everything!
5 Product Features
4
Rates
4
Account Opening
1
Online Banking
1
Customer Service
1
Opening a higher yield CD
2012-04-26
by Dokhtar e Kabul
from Torrance
I am so impressed as how easy it was to open a CD online. Considering the market the rate is very good.
1 Product Features
3
Rates
4
Account Opening
3
Online Banking
3
Customer Service
4
funds transfer
2012-04-23
by schwin21
from Afghanistan
Opened two CD accounts and have been trying to transfer funds from my Non-Ally bank for over a week to no avail. the test deposits and withdraws went through with no problems. My emails to customer service have gone unanswered as well
4 Product Features
5
Rates
4
Account Opening
5
Online Banking
5
Customer Service
4
Not that great but still better than others
2012-04-22
by Salley
from New York, NY
I opened an Ally CD about 2 years ago it made a decent amount of interest and I am happy with my decision to open it. So much so that I moved all my banking to Ally. Still happy with the decision to move but the rates have since gone way down and I'm no longer bragging about Ally to my friends like I used to. Unfortunately they are still leading edge with their now very low interest / CD earning rates.
5 Product Features
4
Rates
5
Account Opening
4
Online Banking
4
Customer Service
1
Start your Savings Habit
2012-04-16
by Graywalker
from Brandon, MS
No minimum opening, Easy setup, Good Rates! Open a CD with whatever you can afford. Open a savings account along with it. Deposit what you can into the savings every paycheck. They will send you a notice when the CD is about to mature - you have 10 days to deposit your savings into the CD and let it Roll Over for another year. Repeat the savings process. Its a great way to build your savings without busting your budget!
4 Product Features
3
Rates
1
Account Opening
2
Online Banking
5
Customer Service
5
Poor Customer Service
2012-03-29
by Jonathan
from MKE, WI
Dont get me wrong, Ally's rates are among the best in the country.. Setting up CD's is easy! The only down fall is if you need to pull money out of the CD's early. I needed to close about a dozen CD's... The customer service agent told me that they were closed, but low and behold I had to call back several times over the next few weeks to actually have the CD's closed.
3 Product Features
5
Rates
3
Account Opening
5
Online Banking
5
Customer Service
5
Back to Wall Street
2012-03-29
by Back2investing
from WA
Done with hiding cash at Ally. Thanks for providing a safehaven for the past 3 or 4 yrs but at the current rates on CDs and savings my money is out of here!
4 High Yield CD - Good Points & Not So Good....
2012-03-19
by ProcCtrlBoss
from Wisconsin
Good Points... Through personal finance magazines and on-line recommendations, we chose Ally's High yield CD, and are pleased with the process. Opening the account was simple (better than most of the on-line services we used) and thier communicaitons were clear and concise. Staff friendly. Not So Good... Wish they could pay more interest, or allow us to renew at same rate. It's okay to dream?
