Summary of Customer Ratings & Reviews
5
5
5
5
5
5
I have been wanting to create an account just for online activity but dreaded the idea of sitting in the waiting area of my bank so I logged on here and it was easier than I thought. The whole thing did not take 10 minutes. I was pleasantly surprised.
1
5
5
5
5
5
They have held my money up over a week and still I can't access it. Lousy service.
5
3
5
5
4
3
Ally Banking Online Service is AWESOME EASY! That Simple..Its Easy to understand and operate and Awesome in a whole. Thanks Ally:)
1
5
5
5
5
5
I deposit a check and it is a week before i can access it because of a negative balance. I even called to ask about this and was told no hold
5
5
5
5
5
5
I love Ally Bank. It has proven to be a completely pleasant experience dealing with them. I especially like the fact that they are available 24 hours a day. You won't go wrong working with this organization.
5
4
5
5
5
5
This bank allow you to make one online and also the best in rate vs any other banks out there.
4
1
2
2
1
1
I love the 24/7 customer service. It truly gives me peace of mind. Free checks are a plus too!
1
5
5
5
5
5
They dazzle you with no fees, but heres the problem: how do you get money into your account? Sure they will take your money and "Post it" but it wont be available for withdraw until two to nine business days later. We live in a fast paced world two weeks can make or break the average person and the way they decide the length of the hold is completely arbitrary, For this reason and poor customer service I will be taking my business elsewhere after this failed experiment.
5
5
3
1
1
1
I have a money market account with Ally and have been very impressed with the speed of transfers, availibility of customer service and the ease of having all this at home. I recently had my third "bad business" encounter with the bank I have had Ally checking and had only one thought - "WHY DID I TAKE SO LONG TO MAKE THE SWITCH?" I will recommend Ally to anyone. Banking headaches are over! I love ALLY
1
Every phone call to Ally takes hours. The small % of interest that is offered does not out weight the aggravation caused by every aspect of doing business with them. Whether it is bill pay, making a deposit, or holding checks until the second coming, they refer to the "Deposit Agreement" you get when an account is opened. All this leads nowhere other than a huge waste of time. The only advantage is Ally Bank is employing people in America to answer the phone.
Interest Checking Account
Rated 4.2606/5 based on 1999 customer reviews
The convenience of a checking account - the interest of a savings account.
Customer Reviews
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Excellent and Fast Service
2013-05-23
by Onine Shopper
from Charlotte, NC
I have been wanting to create an account just for online activity but dreaded the idea of sitting in the waiting area of my bank so I logged on here and it was easier than I thought. The whole thing did not take 10 minutes. I was pleasantly surprised.
1 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Awful service
2013-05-23
by megga1
They have held my money up over a week and still I can't access it. Lousy service.
5 Product Features
3
Rates
5
Account Opening
5
Online Banking
4
Customer Service
3
Easy Awesome!
2013-05-21
by Eleggua
from Cincinnati,Ohio
Ally Banking Online Service is AWESOME EASY! That Simple..Its Easy to understand and operate and Awesome in a whole. Thanks Ally:)
1 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
too many holds
2013-05-21
by jrs1994
I deposit a check and it is a week before i can access it because of a negative balance. I even called to ask about this and was told no hold
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Best Bank on Earth
2013-05-20
by firefly9000
from Salt Lake City, Utah
I love Ally Bank. It has proven to be a completely pleasant experience dealing with them. I especially like the fact that they are available 24 hours a day. You won't go wrong working with this organization.
5 Product Features
4
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Great overall banking experiences
2013-05-20
by Bill Joe
from Albany,OR
This bank allow you to make one online and also the best in rate vs any other banks out there.
4 Product Features
1
Rates
2
Account Opening
2
Online Banking
1
Customer Service
1
This Bank is amazing
2013-05-19
by New2allybank
I love the 24/7 customer service. It truly gives me peace of mind. Free checks are a plus too!
1 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Impossible to get money into account for Withdraw
2013-05-17
by Jay NC
from Raleigh, NC
They dazzle you with no fees, but heres the problem: how do you get money into your account? Sure they will take your money and "Post it" but it wont be available for withdraw until two to nine business days later. We live in a fast paced world two weeks can make or break the average person and the way they decide the length of the hold is completely arbitrary, For this reason and poor customer service I will be taking my business elsewhere after this failed experiment.
5 Product Features
5
Rates
3
Account Opening
1
Online Banking
1
Customer Service
1
Opening my second account
2013-05-17
by bubbles
from Kansas City, Mo
I have a money market account with Ally and have been very impressed with the speed of transfers, availibility of customer service and the ease of having all this at home. I recently had my third "bad business" encounter with the bank I have had Ally checking and had only one thought - "WHY DID I TAKE SO LONG TO MAKE THE SWITCH?" I will recommend Ally to anyone. Banking headaches are over! I love ALLY
1 In Ally's Interest only
2013-05-16
by Joez
from Dallas, TX
Every phone call to Ally takes hours. The small % of interest that is offered does not out weight the aggravation caused by every aspect of doing business with them. Whether it is bill pay, making a deposit, or holding checks until the second coming, they refer to the "Deposit Agreement" you get when an account is opened. All this leads nowhere other than a huge waste of time. The only advantage is Ally Bank is employing people in America to answer the phone.
