Summary of Customer Ratings & Reviews
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3
1
Transfers in, from Wells Fargo - FAST. Transfers out. SLOW. Nothing even starts until 7PM the next business day.
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4
3
3
2
4
It takes Ally a long time to transfer funds from another bank, inefficiently long!
5
5
5
5
5
5
I decided abouta month ago that I wanted to change banks in order to get a higher interest rate. I studied the Rates from other banks, and concluded that Ally Bank was my choice. Their Customer service Rep. made the transition clear and thorough. Within a 2 day period, the transaction was made through Ally, without my having to contact the bank I had my savings in. They did all the work for me, and I feel I made a great choice.
5
5
5
3
3
5
I would just add a feature to access the routing number a little easier. Also the account opening process was a little slow, but everything else, including your reps are A+++!!!
5
5
5
5
5
5
I accrued more interest in two months with my Ally account than in one year with the same amount of money with my local bank! Easy to set up my account, transfer and access funds.
5
5
5
4
4
4
Found ALLY through GOOGLE and am really happy to see a bank that keeps its customer service a priority and tries to keep fees down. Too early to give a full review, but from the experience the past two weeks I am very satisfied so far. The ease of use and the fact that I get a FREE debit card linked to my money market that makes almost 1% interest is a no brainer in an economic environment that is forcing banks to charge miscellaneous fees left and right!
3
3
4
3
5
5
Appreciated efforts to help and solve situations. Have my recommendations! Please try to improve money transfers clearing from other Non Ally accounts
4
4
4
5
5
4
Easy to use, quick to access, love the chat feature, really nice to not have piles of paper showing up every month. Good service.
5
5
5
5
5
5
So far so good , had been putting up with fees and driving to the back, what a hassle, can't wait to get atm card, I was told cash withdrawals don't count toward 6 maximum but only the bebit charges do...
5
5
5
5
5
5
i have never been happier with a bank ever best bank i have ever banked with
Money Market
Rated 4.4417/5 based on 532 customer reviews
Get the flexibility of a check card and still earn a higher rate than traditional savings.
Customer Reviews
2 Product Features
2
Rates
2
Account Opening
2
Online Banking
3
Customer Service
1
Money Transfers Out of Ally SLOW
2013-04-22
by SenorK
from Utah
Transfers in, from Wells Fargo - FAST. Transfers out. SLOW. Nothing even starts until 7PM the next business day.
3 Product Features
4
Rates
3
Account Opening
3
Online Banking
2
Customer Service
4
Speed of transferring deposit from another bank
2013-04-14
by JosephMargaret
from Texas
It takes Ally a long time to transfer funds from another bank, inefficiently long!
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Money Mkt accounts
2013-04-10
by a good move
from Virginia Beach
I decided abouta month ago that I wanted to change banks in order to get a higher interest rate. I studied the Rates from other banks, and concluded that Ally Bank was my choice. Their Customer service Rep. made the transition clear and thorough. Within a 2 day period, the transaction was made through Ally, without my having to contact the bank I had my savings in. They did all the work for me, and I feel I made a great choice.
5 Product Features
5
Rates
5
Account Opening
3
Online Banking
3
Customer Service
5
Routing Number
2013-04-09
from North Providence, RI
I would just add a feature to access the routing number a little easier. Also the account opening process was a little slow, but everything else, including your reps are A+++!!!
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Interest rates great
2013-04-03
by Bikergirl
from Sisseton, SD
I accrued more interest in two months with my Ally account than in one year with the same amount of money with my local bank! Easy to set up my account, transfer and access funds.
5 Product Features
5
Rates
5
Account Opening
4
Online Banking
4
Customer Service
4
Easy and FREE
2013-04-03
by Justin144
from Morgantown, WV
Found ALLY through GOOGLE and am really happy to see a bank that keeps its customer service a priority and tries to keep fees down. Too early to give a full review, but from the experience the past two weeks I am very satisfied so far. The ease of use and the fact that I get a FREE debit card linked to my money market that makes almost 1% interest is a no brainer in an economic environment that is forcing banks to charge miscellaneous fees left and right!
3 Product Features
3
Rates
4
Account Opening
3
Online Banking
5
Customer Service
5
ALLYBANK ACCOUNT IS A TRUSTWORTHY ALLY!
2013-04-03
from SAN JUAN, PUERTO RICO
Appreciated efforts to help and solve situations. Have my recommendations! Please try to improve money transfers clearing from other Non Ally accounts
4 Product Features
4
Rates
4
Account Opening
5
Online Banking
5
Customer Service
4
Huzzah.
2013-04-01
by Bru$
from Springfield, Mo
Easy to use, quick to access, love the chat feature, really nice to not have piles of paper showing up every month. Good service.
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
GOOD PRODUCT!
2013-03-28
by Bob-
from Los Angeles
So far so good , had been putting up with fees and driving to the back, what a hassle, can't wait to get atm card, I was told cash withdrawals don't count toward 6 maximum but only the bebit charges do...
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
love the account
2013-03-26
by pattie38
from los angeles ca
i have never been happier with a bank ever best bank i have ever banked with
