
Summary of Customer Ratings & Reviews
5
5
4
5
5
5
better than 'average' rate on my money and 24/7 EXCELLENT customer service!!!!!
2
5
1
5
5
5
Not having dealt with Ally ever before, I called them last week before opening a Money Market account and asked if they play games with interest rates like some banks do. Ally Bank told me they haven't changed their rate on their Money Market account in 18 months. So I opened my Ally Bank Money Market account 6 days ago. Today I see they've lowered the interest rate.
5
4
5
4
3
5
great, easy, time saving, convenient, will recommend to others
5
2
1
1
2
4
Overall Great Product(s)/Rates, however for modern day banking, I would like to see an email alert that my direct deposit had been received showing date time and dollar amount.
2
1
2
1
1
1
low rates money tied up passed a reasonable amount of time after check is cashed
1
5
5
5
5
5
This whole process is more complicated than necessary. I inadvertently logged into GMAC website went thru the login process and was denied access to my account. No mention of the possibility I went to the wrong login site. The key info, supposed to protect against unauthorized access, is right there after login. What's The point?
5
5
5
5
5
4
I have banked online for many years and must say that Ally Bank is the best I have encountered in every category. Rates, Service, Website that is easy to navigate. A really great banking experience.
5
5
5
4
5
4
Honest, fair, competative...these are the words I use to describe Ally Bank. I don;t know why everyone doesn't bank here
5
4
1
1
1
Great interest rate, higher than 9/10 competitors. With no min to open! Great.
1
your web site is terrible - not happy at all - questions asked - no answers. will be closing my account shortly.
Money Market
Rated 4.4415/5 based on 521 customer reviews
Get the flexibility of a check card and still earn a higher rate than traditional savings.
Customer Reviews
5 Product Features
5
Rates
4
Account Opening
5
Online Banking
5
Customer Service
5
Best interest rate for product ++ great customer svc
2013-01-30
by MaggieMae
from Oregon
better than 'average' rate on my money and 24/7 EXCELLENT customer service!!!!!
2 Product Features
5
Rates
1
Account Opening
5
Online Banking
5
Customer Service
5
Lowered Rates on Me
2013-01-28
by Scooter
from Dallas, TX
Not having dealt with Ally ever before, I called them last week before opening a Money Market account and asked if they play games with interest rates like some banks do. Ally Bank told me they haven't changed their rate on their Money Market account in 18 months. So I opened my Ally Bank Money Market account 6 days ago. Today I see they've lowered the interest rate.
5 Product Features
4
Rates
5
Account Opening
4
Online Banking
3
Customer Service
5
great, easy, time saving, convenient
2013-01-26
by new user
great, easy, time saving, convenient, will recommend to others
5 Product Features
2
Rates
1
Account Opening
1
Online Banking
2
Customer Service
4
Need Email Alerts
2013-01-26
by Just2Thankyou
from Pennsylvania, PA
Overall Great Product(s)/Rates, however for modern day banking, I would like to see an email alert that my direct deposit had been received showing date time and dollar amount.
2 Product Features
1
Rates
2
Account Opening
1
Online Banking
1
Customer Service
1
mm
2013-01-25
by JBJJ
from texas
low rates money tied up passed a reasonable amount of time after check is cashed
1 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Product Features
5
Money market
2013-01-24
by Saratoga Sam
from Saratoga Springs, NY
This whole process is more complicated than necessary. I inadvertently logged into GMAC website went thru the login process and was denied access to my account. No mention of the possibility I went to the wrong login site. The key info, supposed to protect against unauthorized access, is right there after login. What's The point?
5 Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Product Features
4
Ally Offers a Great Banking Experience
2013-01-22
by Maple City
from Upstate NY
I have banked online for many years and must say that Ally Bank is the best I have encountered in every category. Rates, Service, Website that is easy to navigate. A really great banking experience.
5 Rates
5
Account Opening
5
Online Banking
4
Customer Service
5
Product Features
4
Ally bank is the best bank in market
2013-01-21
by Gregg R.
from Westfield NJ
Honest, fair, competative...these are the words I use to describe Ally Bank. I don;t know why everyone doesn't bank here
5 Rates
4
Account Opening
1
Online Banking
1
Customer Service
1
Excellent use for savings account
2013-01-21
by Joe18
from Reading,PA
Great interest rate, higher than 9/10 competitors. With no min to open! Great.
1 web site
2013-01-20
by pemugal
from mercer, wi
your web site is terrible - not happy at all - questions asked - no answers. will be closing my account shortly.

