Summary of Customer Ratings & Reviews
5
5
5
5
5
5
I was with another online savings company they went from Orange to Red and I do not care for the company in Red. So I made the switch to Ally. The best move ever. So easy, so simple. I had to contact customer service by phone and they could not have been more helpful. I am glad I am now banking with Ally.
5
5
5
5
5
5
I have had savings accounts with a couple different banks since I got my first account. Ally by far has blown all other savings accounts out of the water with their interest rates and the ease of use their website offers. I am also extremely pleased that I feel like the policies and guidelines with my account make sense. I'm not being charged strange fees and I'm free to do what I want with my money, when I want. I love Ally!
3
3
4
3
2
3
when i do an echeck deposit on my mobile device, i can see it in pending status, however, online there is no way to check this (or at least an easy location). i checked within the account i deposited it into, i checked in the "deposit" section, transfer section, etc. and apparently there is no record of it. but on my mobile i see it right there. however, on the mobile device, when doing an echeck deposit, the four corners of where it wants you to place the check is not the right size for all checks and sometimes has an issue with different size checks. additionally, when the picture is taken it is clear, but when it processes it becomes blurry before i can approve "use this image" so not sure if i should approve or retake..
5
5
5
5
5
4
Your online banking is completely intuative and flows naturally. Everything is accessable from 1 screen. Your systme is great!
5
5
5
5
5
4
I was an Emigrant Direct customer for years. They used to have the highest rates. Not anymore. Ally beats them in every category.
4
3
5
5
5
5
I really like the online banking and the excellent interest rate! I wish we had the ability to "hide" accounts. This is helpful for Emergency Funds to insure you aren't tempted to spend the money. Other banks offer this and i really enjoy it. It hides the account(s) and doesn't factor the amount in the account(s) into the totals.
5
5
5
5
5
5
I opened my account recently and I have been very pleased with the ease of opening the account and the service I have received. I highly recommend ally for their products and service!
5
5
5
5
5
5
I had a MM at another institution and the rate was terrible and I decided to transfer to your institution for a better rate.
5
5
5
5
5
5
Easy way to manage your money,excellent customer services and online services,secure,fast,and professional.
4
4
5
5
4
5
I love that the interest rates are high compare to other banks. I have been banking with Ally about 9 months now and so far I have to complaints.
Online Savings Account
Rated 4.307/5 based on 1088 customer reviews
Earn a higher rate than traditional savings and get free online banking transactions.
Customer Reviews
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Amazingly Simple
2013-03-06
from Framingham, MA
I was with another online savings company they went from Orange to Red and I do not care for the company in Red. So I made the switch to Ally. The best move ever. So easy, so simple. I had to contact customer service by phone and they could not have been more helpful. I am glad I am now banking with Ally.
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Ubeatable Rates!
2013-03-06
by SadiSays
from Des Moines, IA
I have had savings accounts with a couple different banks since I got my first account. Ally by far has blown all other savings accounts out of the water with their interest rates and the ease of use their website offers. I am also extremely pleased that I feel like the policies and guidelines with my account make sense. I'm not being charged strange fees and I'm free to do what I want with my money, when I want. I love Ally!
3 Product Features
3
Rates
4
Account Opening
3
Online Banking
2
Customer Service
3
overall great, but mobile app is somewhat better
2013-03-06
by onlinebankingdude
from san francisco, ca
when i do an echeck deposit on my mobile device, i can see it in pending status, however, online there is no way to check this (or at least an easy location). i checked within the account i deposited it into, i checked in the "deposit" section, transfer section, etc. and apparently there is no record of it. but on my mobile i see it right there. however, on the mobile device, when doing an echeck deposit, the four corners of where it wants you to place the check is not the right size for all checks and sometimes has an issue with different size checks. additionally, when the picture is taken it is clear, but when it processes it becomes blurry before i can approve "use this image" so not sure if i should approve or retake..
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
4
Online Banking Made Easy
2013-03-06
by Thomlove
from New Castle, DE
Your online banking is completely intuative and flows naturally. Everything is accessable from 1 screen. Your systme is great!
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
4
Better than Emigrant Direct
2013-03-05
by Mr. Man
from Woodstock, Ga
I was an Emigrant Direct customer for years. They used to have the highest rates. Not anymore. Ally beats them in every category.
4 Product Features
3
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
More features
2013-03-04
by bankfeatures101
I really like the online banking and the excellent interest rate! I wish we had the ability to "hide" accounts. This is helpful for Emergency Funds to insure you aren't tempted to spend the money. Other banks offer this and i really enjoy it. It hides the account(s) and doesn't factor the amount in the account(s) into the totals.
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
ally online savings...
2013-03-04
by ebidonthisandthat
from Charlotte, NC
I opened my account recently and I have been very pleased with the ease of opening the account and the service I have received. I highly recommend ally for their products and service!
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
great interet rate on savings
2013-03-04
by grandma7
from North Haven, CT
I had a MM at another institution and the rate was terrible and I decided to transfer to your institution for a better rate.
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Excellent services!!!!
2013-03-03
by Maly
from miami
Easy way to manage your money,excellent customer services and online services,secure,fast,and professional.
4 Product Features
4
Rates
5
Account Opening
5
Online Banking
4
Customer Service
5
No issues
2013-03-02
by happycustomer13
I love that the interest rates are high compare to other banks. I have been banking with Ally about 9 months now and so far I have to complaints.
