Summary of Customer Ratings & Reviews
3
5
3
1
1
3
itscumbersome to open an account.Its a VERY slow process to open and fund.I have trust accts,you have papers.When i want to buy another cd in the same trust----you treat it like a brand new cd and i have to go through that slow process again.Your web sight is confusing.Not always sure which session to log into.The secret question you ask isn't what i set up.I would like someone to call me so i can expain more detail
5
5
5
5
5
5
They have the best rates around - I have various CD's, Interest Checking and Savings. The fact that the interest is compounded daily makes my money grow faster. The website is easy to use; and if I ever have a question, I can call and immediately speak with a real person AND I don't have to push buttons for 5 min. to reach one either!!!!!!! Everyone I have dealt with has been very courteous; it is a pleasure to do business with Ally Bank.
5
5
4
3
1
1
Ally simply has the best options and selection of CD's. They make it simple to open their CD's online including funding of the CD.
3
5
5
5
5
5
Since opening my account with you this morning, and registering for online banking, I have repeatedly been unable to sign in. Cliking "log in" on your web page took me to auto loans - of which I have none - and my login ID and password were refused. Somehow I stumbled onto another part (apparently) of the registration process - involving the Safe Key and challenge questions, etc. and was able to get in. It shouldn't be this hard.
5
5
4
5
5
4
Can't beat the rate, plus a rate bonus for renewal! Live customer service is knowelegable, friendly and helpful! Early cancellation penalty is very fair Hands down, my Ally experience exceeds my "Private Banking" relationship with my local brick and motar bank.
5
5
5
5
5
5
In the current market you need to be able to maximize all of your investments! For CDs and Checking/Savings account rates and options, Ally is head and shoulders above the rest!! Ally Rocks!!
5
5
5
5
5
5
I am so pleased with my account(s) at Ally Bank. Since day one, it has been a pleasure to bank with them and so easy to set up accounts. I had a problem with one of my accounts but was able to speak to a human being, even on a weekend, and the problem was addressed and fixed before I hung up the phone. Everyone has been so courteous and helpful every time I call Ally Bank. I have worked for another bank (nameless) for over 10 years and know how the banking industry works. Ally Bank is "TOPS" in my book.
5
5
5
5
5
5
I have been an investor since the age of 15 when I inherited money from my grandmother and called a famous brokerage firm looking for a stock tip. I have done extensive research over the past few days with the instability of the Dow and all world markets. Several experts have recommended Ally as a safe haven. Why?? 1) When opening an account ask the institution what the penalty is for early withdrawal. I just contacted one paying a .5 percentage point higher than Ally, the penalty is one year of interest. Ally's penalty: 60 days of interest. Saving you hundreds of dollars. 2) Raise your rate CD is very important as the Fed will have to soon raise rates to prevent "double dip" inflation. With this CD you can keep up with the increase and not be locked into a lower rate. 3) My ALLY 5 yr. High Yield Cd allows me to go to my account and set the time period I want to look at for activity. The site also shows me the dollar amount of interest I am earning on a daily basis. I am not sure why anyone would need any additional information since you can go to any CD calculator online and plug in your principal amount, the term and interest rate and it will show you an amortization table with daily balances. 4) I have been a customer with Ally(formerly GMAC) for almost 10 years and have received superior customer service. If you have ANY kind of issue, you are a phone call away from getting the problem solved. THE most important aspects to look for are listed under numbers 1 and 2 above. Yes you are locking your money in for a 2 or 4 year term but comparatively speaking its "cheap" to get your money out in case of an emergency. The penalty is negligible compared to others. I will close by saying if you are contemplating opening an account with ALLY, DO IT. You will not find a better overall banking institution especially when you take the time to read the fine print. I have pulled substantial funds out of the stock market over the past few days and will open yet another account without hesitation with ALLY. DO NOT be lured into another institution because of a slightly higher rate. PERIOD.
5
4
4
3
5
I wanted to save money and this was my first venture into that process aside from a savings account. I don't really care about having a monthly/quarterly statement of interest gains because I just like to see my projected gain by maturity, so the complaints about inability to track interest monthly/quarterly don't apply to me. That's why I wrote great for the casual investor in the title because it seems, according to other comments, that Ally is lacking these things. Ally had the highest rates of anywhere else I looked that didn't require a minimum deposit of $5k or more in one CD. Customer service is fast and awesome. I love that the Web site is really easy to navigate and all of the information I want to see is there in one place.
4
I have 2 CDs that are attached to my Trust. Getting this done was easy. What I would like to see is a running statement showing the interests that are added each month instead of a cumulative amount from the start of the CD.
Raise Your Rate Certificate of Deposit (CD)
Rated 4.2888/5 based on 232 customer reviews
Get more flexibility and earning power with this CD. Lock in a great rate now, plus have the option of increasing your rate if the rate goes up.
Customer Reviews
3 Product Features
5
Rates
3
Account Opening
1
Online Banking
1
Customer Service
3
raise your rate cd
2011-09-02
by mbiglit
from northbrook il
itscumbersome to open an account.Its a VERY slow process to open and fund.I have trust accts,you have papers.When i want to buy another cd in the same trust----you treat it like a brand new cd and i have to go through that slow process again.Your web sight is confusing.Not always sure which session to log into.The secret question you ask isn't what i set up.I would like someone to call me so i can expain more detail
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Ally Bank is the Best Bank Ever!!!!!!!
2011-08-23
by April43
from Edgewood, NM
They have the best rates around - I have various CD's, Interest Checking and Savings. The fact that the interest is compounded daily makes my money grow faster. The website is easy to use; and if I ever have a question, I can call and immediately speak with a real person AND I don't have to push buttons for 5 min. to reach one either!!!!!!! Everyone I have dealt with has been very courteous; it is a pleasure to do business with Ally Bank.
5 Product Features
5
Rates
4
Account Opening
3
Online Banking
1
Customer Service
1
CD Options
2011-08-21
by J.J.
from Delaware
Ally simply has the best options and selection of CD's. They make it simple to open their CD's online including funding of the CD.
3 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Poor Online Customer Service
2011-08-20
from Florida
Since opening my account with you this morning, and registering for online banking, I have repeatedly been unable to sign in. Cliking "log in" on your web page took me to auto loans - of which I have none - and my login ID and password were refused. Somehow I stumbled onto another part (apparently) of the registration process - involving the Safe Key and challenge questions, etc. and was able to get in. It shouldn't be this hard.
5 Product Features
5
Rates
4
Account Opening
5
Online Banking
5
Customer Service
4
All great!
2011-08-19
by RSL1
from Cleveland, Ohio
Can't beat the rate, plus a rate bonus for renewal! Live customer service is knowelegable, friendly and helpful! Early cancellation penalty is very fair Hands down, my Ally experience exceeds my "Private Banking" relationship with my local brick and motar bank.
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Ally Rocks
2011-08-15
by NY Dave
from Charlotte, NC
In the current market you need to be able to maximize all of your investments! For CDs and Checking/Savings account rates and options, Ally is head and shoulders above the rest!! Ally Rocks!!
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
CD's
2011-08-11
by MissPeach
from Columbus, OH
I am so pleased with my account(s) at Ally Bank. Since day one, it has been a pleasure to bank with them and so easy to set up accounts. I had a problem with one of my accounts but was able to speak to a human being, even on a weekend, and the problem was addressed and fixed before I hung up the phone. Everyone has been so courteous and helpful every time I call Ally Bank. I have worked for another bank (nameless) for over 10 years and know how the banking industry works. Ally Bank is "TOPS" in my book.
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Ally is Best in the Banking Business
2011-08-10
by LtUSAFAz
from Tucson, AZ
I have been an investor since the age of 15 when I inherited money from my grandmother and called a famous brokerage firm looking for a stock tip. I have done extensive research over the past few days with the instability of the Dow and all world markets. Several experts have recommended Ally as a safe haven. Why?? 1) When opening an account ask the institution what the penalty is for early withdrawal. I just contacted one paying a .5 percentage point higher than Ally, the penalty is one year of interest. Ally's penalty: 60 days of interest. Saving you hundreds of dollars. 2) Raise your rate CD is very important as the Fed will have to soon raise rates to prevent "double dip" inflation. With this CD you can keep up with the increase and not be locked into a lower rate. 3) My ALLY 5 yr. High Yield Cd allows me to go to my account and set the time period I want to look at for activity. The site also shows me the dollar amount of interest I am earning on a daily basis. I am not sure why anyone would need any additional information since you can go to any CD calculator online and plug in your principal amount, the term and interest rate and it will show you an amortization table with daily balances. 4) I have been a customer with Ally(formerly GMAC) for almost 10 years and have received superior customer service. If you have ANY kind of issue, you are a phone call away from getting the problem solved. THE most important aspects to look for are listed under numbers 1 and 2 above. Yes you are locking your money in for a 2 or 4 year term but comparatively speaking its "cheap" to get your money out in case of an emergency. The penalty is negligible compared to others. I will close by saying if you are contemplating opening an account with ALLY, DO IT. You will not find a better overall banking institution especially when you take the time to read the fine print. I have pulled substantial funds out of the stock market over the past few days and will open yet another account without hesitation with ALLY. DO NOT be lured into another institution because of a slightly higher rate. PERIOD.
5 Rates
4
Account Opening
4
Online Banking
3
Customer Service
5
Easy setup, great for the casual investor
2011-08-04
by Chelsea Mac
from Florida
I wanted to save money and this was my first venture into that process aside from a savings account. I don't really care about having a monthly/quarterly statement of interest gains because I just like to see my projected gain by maturity, so the complaints about inability to track interest monthly/quarterly don't apply to me. That's why I wrote great for the casual investor in the title because it seems, according to other comments, that Ally is lacking these things. Ally had the highest rates of anywhere else I looked that didn't require a minimum deposit of $5k or more in one CD. Customer service is fast and awesome. I love that the Web site is really easy to navigate and all of the information I want to see is there in one place.
4 Good rates
2011-08-01
by Archer
from Kingsburg, CA
I have 2 CDs that are attached to my Trust. Getting this done was easy. What I would like to see is a running statement showing the interests that are added each month instead of a cumulative amount from the start of the CD.
