Summary of Customer Ratings & Reviews
5
5
5
5
5
5
I am so pleased with my account(s) at Ally Bank. Since day one, it has been a pleasure to bank with them and so easy to set up accounts. I had a problem with one of my accounts but was able to speak to a human being, even on a weekend, and the problem was addressed and fixed before I hung up the phone. Everyone has been so courteous and helpful every time I call Ally Bank. I have worked for another bank (nameless) for over 10 years and know how the banking industry works. Ally Bank is "TOPS" in my book.
5
5
5
5
5
5
I have been an investor since the age of 15 when I inherited money from my grandmother and called a famous brokerage firm looking for a stock tip. I have done extensive research over the past few days with the instability of the Dow and all world markets. Several experts have recommended Ally as a safe haven. Why?? 1) When opening an account ask the institution what the penalty is for early withdrawal. I just contacted one paying a .5 percentage point higher than Ally, the penalty is one year of interest. Ally's penalty: 60 days of interest. Saving you hundreds of dollars. 2) Raise your rate CD is very important as the Fed will have to soon raise rates to prevent "double dip" inflation. With this CD you can keep up with the increase and not be locked into a lower rate. 3) My ALLY 5 yr. High Yield Cd allows me to go to my account and set the time period I want to look at for activity. The site also shows me the dollar amount of interest I am earning on a daily basis. I am not sure why anyone would need any additional information since you can go to any CD calculator online and plug in your principal amount, the term and interest rate and it will show you an amortization table with daily balances. 4) I have been a customer with Ally(formerly GMAC) for almost 10 years and have received superior customer service. If you have ANY kind of issue, you are a phone call away from getting the problem solved. THE most important aspects to look for are listed under numbers 1 and 2 above. Yes you are locking your money in for a 2 or 4 year term but comparatively speaking its "cheap" to get your money out in case of an emergency. The penalty is negligible compared to others. I will close by saying if you are contemplating opening an account with ALLY, DO IT. You will not find a better overall banking institution especially when you take the time to read the fine print. I have pulled substantial funds out of the stock market over the past few days and will open yet another account without hesitation with ALLY. DO NOT be lured into another institution because of a slightly higher rate. PERIOD.
5
5
5
5
5
5
I wanted to save money and this was my first venture into that process aside from a savings account. I don't really care about having a monthly/quarterly statement of interest gains because I just like to see my projected gain by maturity, so the complaints about inability to track interest monthly/quarterly don't apply to me. That's why I wrote great for the casual investor in the title because it seems, according to other comments, that Ally is lacking these things. Ally had the highest rates of anywhere else I looked that didn't require a minimum deposit of $5k or more in one CD. Customer service is fast and awesome. I love that the Web site is really easy to navigate and all of the information I want to see is there in one place.
4
4
4
3
5
5
I have 2 CDs that are attached to my Trust. Getting this done was easy. What I would like to see is a running statement showing the interests that are added each month instead of a cumulative amount from the start of the CD.
5
4
5
4
4
5
I love being able to raise my CD rate after the maturity date to match what the top rate at that time is! You can't go wrong.
5
5
5
5
5
5
Ally is the only bank out there right now that I feel is really looking to do right by its customers. As a result, we have moved all of our on-line savings and CD accounts to them! Thanks, Ally!
5
5
5
5
5
5
This No-Penalty 11-Month CD is one of the best liquid CD in the US market today. I strongly recommend it to my family and friends.
5
4
5
5
5
4
I think your 4 year CD with the available two rate hikes is the best CD product on the market. You are protected from any future interest rate increases.
4
4
5
5
5
2
Great service by phone. Better rates than I could find anywhere else. I was nervous about opening accounts at an online bank, but I'm very happy
3
3
4
2
3
I completed aLL info for bank, for them to tes t my account they put tokenm amount in my account. I was to go to my bank, phone ally bank the 2 amounts & they would withdraw amount from my checking account that day . I went on line my account showed 0. I phoned and they did not follow up & withdraw from my bankl & enter it in my ally bnk cd. They would do it on the after I phoned them. Thru no fault of mine I lost a week of interest.
Raise Your Rate Certificate of Deposit (CD)
Rated 4.2924/5 based on 236 customer reviews
Get more flexibility and earning power with this CD. Lock in a great rate now, plus have the option of increasing your rate if the rate goes up.
Customer Reviews
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
CD's
2011-08-11
by MissPeach
from Columbus, OH
I am so pleased with my account(s) at Ally Bank. Since day one, it has been a pleasure to bank with them and so easy to set up accounts. I had a problem with one of my accounts but was able to speak to a human being, even on a weekend, and the problem was addressed and fixed before I hung up the phone. Everyone has been so courteous and helpful every time I call Ally Bank. I have worked for another bank (nameless) for over 10 years and know how the banking industry works. Ally Bank is "TOPS" in my book.
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Ally is Best in the Banking Business
2011-08-10
by LtUSAFAz
from Tucson, AZ
I have been an investor since the age of 15 when I inherited money from my grandmother and called a famous brokerage firm looking for a stock tip. I have done extensive research over the past few days with the instability of the Dow and all world markets. Several experts have recommended Ally as a safe haven. Why?? 1) When opening an account ask the institution what the penalty is for early withdrawal. I just contacted one paying a .5 percentage point higher than Ally, the penalty is one year of interest. Ally's penalty: 60 days of interest. Saving you hundreds of dollars. 2) Raise your rate CD is very important as the Fed will have to soon raise rates to prevent "double dip" inflation. With this CD you can keep up with the increase and not be locked into a lower rate. 3) My ALLY 5 yr. High Yield Cd allows me to go to my account and set the time period I want to look at for activity. The site also shows me the dollar amount of interest I am earning on a daily basis. I am not sure why anyone would need any additional information since you can go to any CD calculator online and plug in your principal amount, the term and interest rate and it will show you an amortization table with daily balances. 4) I have been a customer with Ally(formerly GMAC) for almost 10 years and have received superior customer service. If you have ANY kind of issue, you are a phone call away from getting the problem solved. THE most important aspects to look for are listed under numbers 1 and 2 above. Yes you are locking your money in for a 2 or 4 year term but comparatively speaking its "cheap" to get your money out in case of an emergency. The penalty is negligible compared to others. I will close by saying if you are contemplating opening an account with ALLY, DO IT. You will not find a better overall banking institution especially when you take the time to read the fine print. I have pulled substantial funds out of the stock market over the past few days and will open yet another account without hesitation with ALLY. DO NOT be lured into another institution because of a slightly higher rate. PERIOD.
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Easy setup, great for the casual investor
2011-08-04
by Chelsea Mac
from Florida
I wanted to save money and this was my first venture into that process aside from a savings account. I don't really care about having a monthly/quarterly statement of interest gains because I just like to see my projected gain by maturity, so the complaints about inability to track interest monthly/quarterly don't apply to me. That's why I wrote great for the casual investor in the title because it seems, according to other comments, that Ally is lacking these things. Ally had the highest rates of anywhere else I looked that didn't require a minimum deposit of $5k or more in one CD. Customer service is fast and awesome. I love that the Web site is really easy to navigate and all of the information I want to see is there in one place.
4 Rates
4
Account Opening
4
Online Banking
3
Customer Service
5
Product Features
5
Good rates
2011-08-01
by Archer
from Kingsburg, CA
I have 2 CDs that are attached to my Trust. Getting this done was easy. What I would like to see is a running statement showing the interests that are added each month instead of a cumulative amount from the start of the CD.
5 Rates
4
Account Opening
5
Online Banking
4
Customer Service
4
Product Features
5
Interest Rate Benefits
2011-07-31
by JoeSaves
from Birmingham, AL
I love being able to raise my CD rate after the maturity date to match what the top rate at that time is! You can't go wrong.
5 Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Product Features
5
Great Rate!
2011-07-29
by twintype
from Parkton, MD
Ally is the only bank out there right now that I feel is really looking to do right by its customers. As a result, we have moved all of our on-line savings and CD accounts to them! Thanks, Ally!
5 Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Product Features
5
Excellent product and services
2011-07-27
by hoang848
from Pomona, CA
This No-Penalty 11-Month CD is one of the best liquid CD in the US market today. I strongly recommend it to my family and friends.
5 Rates
4
Account Opening
5
Online Banking
5
Customer Service
5
Product Features
4
CD with Adjustable Rate
2011-07-26
by karl
from Grove City Ohio
I think your 4 year CD with the available two rate hikes is the best CD product on the market. You are protected from any future interest rate increases.
4 Rates
4
Account Opening
5
Online Banking
5
Customer Service
5
Product Features
2
Loving Ally
2011-07-24
by hobo
from Los Angeles, CA
Great service by phone. Better rates than I could find anywhere else. I was nervous about opening accounts at an online bank, but I'm very happy
3 Rates
3
Account Opening
4
Online Banking
2
Customer Service
3
increase rate cd
2011-07-20
by gas man
from summerfield fl
I completed aLL info for bank, for them to tes t my account they put tokenm amount in my account. I was to go to my bank, phone ally bank the 2 amounts & they would withdraw amount from my checking account that day . I went on line my account showed 0. I phoned and they did not follow up & withdraw from my bankl & enter it in my ally bnk cd. They would do it on the after I phoned them. Thru no fault of mine I lost a week of interest.
