Summary of Customer Ratings & Reviews
5
5
5
5
5
5
It is a great rate regardless of the raising my rate so I was very happy in this rocky economic world.
5
5
5
5
5
5
excellent rates! and straight forward customer service
5
5
4
5
5
5
Gives you the opportunity to change rates if rates go up. I feel more like I have control of my own money.
5
3
3
5
5
5
This is so easy, even those not inclined to save regularly will get hooked.
4
5
4
5
5
5
It would be wonderful if Ally would send an email if rates available on my Raise Your Rate CD exceed .5 percent on my existing rate.
5
5
5
5
5
5
Product gives you the opportunity to lock in a new rate as the market changes.
5
3
5
5
5
5
While starting an early morning CD, I hit an online snag and was directed to the telephone. Terry in Spokane was helpful, knowledgeable, and friendly, and had things fixed and verified in minutes. This is the only bank I use that I have no problems with on the phone as well as internet.
3
5
5
Overall I like Ally Bank, but there are a few issues with the Raise Your Rate CDs that aren't good. You cannot get e-mail notifications when you have a statement or document that is online. If you have a lot of CDs like I do in various banks it is not convenient to have to go online just to find out if you have correspondence avaialble. If customers don't want paper statements, etc., due to mail theft and the like ,and they want all notices to be available online it would make sense to send an e-mail to notify them that there is information that they should read. Also not being able to see the monthly interest that is accrued on the account because it does not post. Also, if you try to print out the rules for using this communication area you cannot choose the printer you would like to use. It merely goes to your "default" so you cannot print to PDF. Thank you
5
Excellent product with a great return. Renewal after 2 years includes a 25 bps reward, on top of the already aggressive rate, which you will not be able to find for any 2 year CD. Ally Bank just gets it!!
3
The nline access isa terribble to use. It should be made more user friendly.
Raise Your Rate Certificate of Deposit (CD)
Rated 4.2918/5 based on 233 customer reviews
Get more flexibility and earning power with this CD. Lock in a great rate now, plus have the option of increasing your rate if the rate goes up.
Customer Reviews
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Great rate and raise your rate too!
2012-10-03
by stevejos
from Florida
It is a great rate regardless of the raising my rate so I was very happy in this rocky economic world.
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
awesome!
2012-09-26
by Slacker
from MN
excellent rates! and straight forward customer service
5 Product Features
5
Rates
4
Account Opening
5
Online Banking
5
Customer Service
5
WIN BOTH WAYS
2012-09-18
by Dave1318
from New Mexico
Gives you the opportunity to change rates if rates go up. I feel more like I have control of my own money.
5 Product Features
3
Rates
3
Account Opening
5
Online Banking
5
Customer Service
5
This makes saving way too easy!
2012-09-13
by Sandy
from Jersey Shore
This is so easy, even those not inclined to save regularly will get hooked.
4 Product Features
5
Rates
4
Account Opening
5
Online Banking
5
Customer Service
5
Email notification
2012-09-06
from Aurora, CO
It would be wonderful if Ally would send an email if rates available on my Raise Your Rate CD exceed .5 percent on my existing rate.
5 Product Features
5
Rates
5
Account Opening
5
Online Banking
5
Customer Service
5
Great rates
2012-08-31
by Prosper
from Michigan
Product gives you the opportunity to lock in a new rate as the market changes.
5 Online Banking
3
Customer Service
5
Product Features
5
Rates
5
Account Opening
5
telephone backup
2012-08-23
by Earlymornbanker
from Portland, OR
While starting an early morning CD, I hit an online snag and was directed to the telephone. Terry in Spokane was helpful, knowledgeable, and friendly, and had things fixed and verified in minutes. This is the only bank I use that I have no problems with on the phone as well as internet.
3 Online Banking
5
Customer Service
5
Communications
2012-08-10
by skidieck
from Oregon
Overall I like Ally Bank, but there are a few issues with the Raise Your Rate CDs that aren't good. You cannot get e-mail notifications when you have a statement or document that is online. If you have a lot of CDs like I do in various banks it is not convenient to have to go online just to find out if you have correspondence avaialble. If customers don't want paper statements, etc., due to mail theft and the like ,and they want all notices to be available online it would make sense to send an e-mail to notify them that there is information that they should read. Also not being able to see the monthly interest that is accrued on the account because it does not post. Also, if you try to print out the rules for using this communication area you cannot choose the printer you would like to use. It merely goes to your "default" so you cannot print to PDF. Thank you
5 Raise Your Rate CD
2012-08-08
by Rate Seeker
from Pittsburgh, PA
Excellent product with a great return. Renewal after 2 years includes a 25 bps reward, on top of the already aggressive rate, which you will not be able to find for any 2 year CD. Ally Bank just gets it!!
3 Account Access
2012-08-04
by Newell
from Michigan
The nline access isa terribble to use. It should be made more user friendly.
