Ally Bank and Ally Auto customers
- Residents in all states except CA and VT : 1-800-204-2197
- California residents : 1-800-274-7656
- Vermont residents : 1-800-274-7681
- Residents in all states except CA and VT : 1-800-401-4622
- California residents : 1-800-449-4622
- Vermont residents : 1-877-792-4622
You will need to enter your account or loan number which can be found on your Ally account statement.
We'll gladly respond within 24 hours
Just enter your banking question and we'll be back in touch soon. If you're a customer and have questions that may include account sensitive information, please log in and send a message through your customer secure Ally Email.
We're sorry, but email is not available for auto finance customers at this time — please call us with your question.