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FAQs
- Are my deposits still FDIC insured?
- Can I set bills up to be paid automatically?
- Can I set up recurring and scheduled transfers?
- Can I use my new online banking account immediately?
- Do I have to keep a large balance to get Sleeping Money alerts?
- Do you need a signature card for each account I have with you?
- Does Ally Bank ask for Social Security Numbers, usernames, passwords or credit card numbers by email or during an online chat session?
- How can I be sure I'm logging in to the real Ally Bank website?
- How do banks make online funds transfers?
- How do I change my address?
- How do I check the status of a payment?
- How do I communicate securely with Customer Care?
- How do I enable cookies?
- How do I enable Javascript?
- How do I fund my new account?
- How do I get started with Ally Bill Pay?
- How do I get started?
- How do I know when an upcoming bill is due?
- How do I pay a bill?
- How do I protect myself from an overdraft?
- How do I start a career with Ally?
- How do I upgrade my browser or operating system?
- How far back can I see transactions?
- How long do test deposits take?
- How many Ally debit cards can I have?
- How quickly do bills get paid?
- How will I access the money in my Interest Checking Account?
- How will I add money to my Interest Checking Account?
- How will I know when a bill is paid or prove it was paid?
- I already have an account. How do I set up a new external account to transfer funds?
- If the CD rate you advertise changes after I fund my account, what rate do I get?
- I'm not getting Sleeping Money alerts. How do I get them?
- I'm opening an account. How do I set up an External Account for online funds transfers?
- Is Ally Bank a different bank from GMAC Bank?
- Is Ally Bank affiliated with GMAC?
- Is Ally Bank FDIC insured?
- Is Ally Bank still part of GMAC?
- Is Ally Bill Pay included with Ally’s Interest Checking Account?
- Is Ally’s Bill Pay free?
- Is Online Banking free?
- Is there a daily ATM withdrawal limit with Ally’s Interest Checking Account?
- Is there a minimum amount I have to deposit to get the Ally Ten Day Best Rate Guarantee?
- The calculator isn't working. What can I do?
- What are Ally's ATM fees?
- What are eBills?
- What are Sleeping Money alerts?
- What are test deposits, and why do I need to verify them?
- What can I do with my online bank account?
- What do I do if I forget my Automated Telephone Banking PIN?
- What do I have to do to get the Ally Ten Day Best Rate Guarantee?
- What happens if a payment fails?
- What happens if the CD rate changes after I open a new account?
- What happens if you don't have a signature card for me?
- What if I need my money immediately?
- What if I need to talk to someone?
- What if I'm a joint account owner?
- What information do I need to open an Ally Interest Checking Account?
- What is Ally Bank's routing number?
- What is Ally Bill Pay?
- What is Ally's Ten Day Best Rate Guarantee?
- What is Bill Pay’s Financial Calendar?
- What should I do if I clicked a link in a fraudulent Ally Bank email?
- What should I do if my browser is rejected?
- What’s the difference between an Interest Checking Account and a Money Market Account?
- When is money to pay bills withdrawn from my account?
- When will I receive my new debit card or checks?
- When will transfers between internal Ally Bank accounts be credited?
- Where can I find Ally ATMs?
- Which accounts allow transfers?
- Which accounts can I see and access online?
- Which interest rate will apply to my Interest Checking Account balance?
- Which internet browsers work best with the Ally Bank site?
- Who can I pay with bill pay?
- Why do I keep receiving multiple emails from Ally Bank?
- Why does Ally use credit information while verifying my application?
- Will Ally Bank products and services be different from what I'm used to?
- Will my Ally debit card have a daily purchase limit?