Help Center: Raise Your Rate CD

Other FAQs

• Do you need a signature card for each account I have with you?

  We only need one signature card for each customer no matter how many accounts the customer has with us.

• How can I find my account number?

  Log in to your online bank account. Choose the name of the account that you'd like to view. Next to Account Number select unhide. Select hide to mask it again.

• How do I find current rate information?

  Visit our rates page or select the Rates tab on any of our product pages.

• If the CD rate you advertise changes after I fund my account, what rate do I get?

  At Ally, we won't try to sneak anything by you. The Ally Ten Day Best Rate Guarantee gets you exactly what it says: the best rate we offer for your CD when you fund it within 10 days, starting with the open date. We just think it's the right thing to do.

• Is there a cost to me if I ask for the higher rate during the term of my 2 Year CD?

  No, it won't cost you a thing. And there are no strings attached. Just call us to lock in the higher rate, and you’ll enjoy the benefit of the higher rate for the remainder of your CD term.

• The calculator isn't working. What can I do?

  You'll need to download the latest version of Adobe Flash Player in order for the calculator to work.  Once you download the newest Flash Player, please reload the page and your calculator should work.

• What do I have to do to get the Ally Ten Day Best Rate Guarantee?

  Just open a CD account and fund it within 10 days to get the best rate we offer during that time.

• What is a CD ladder?

  A CD ladder is a group of CDs with staggered maturity dates. A CD ladder is a great savings solution that allows you to take advantage of the generally higher earning power of longer term CDs, while still maintaining the more frequent access to a portion of your money that comes with shorter term CDs.

  Learn more about CD Ladders

• What is Ally's 2 Year CD?

  Our 2 Year CD gives you a great rate when you fund your CD and the flexibility to lock in a better rate during the CD term. If you see our 2 Year CD rate go higher than what you have once during your term, you can give us a call to lock in that higher rate for the remainder of the term. It’s one more way we help you grow your money faster.

• What is the minimum deposit for opening an account?

  It's always $0 to open. There are also no monthly service fees.

• When is interest posted, and how do I receive it?

  Interest is typically posted on the maturity date. It can, however, also be posted monthly, quarterly, semi-annually, or annually. You can request to receive it in one of three ways:

  • By official check
  • By internal transfer to another Ally Bank account
  • By external transfer to a registered non-Ally bank account

  To make your request, just call us at 877-247-Ally (2559) or write to us at:
  
  Ally Bank Customer Care
  P.O. Box 951
  Horsham, PA 19044
  

• When will I receive my 1099-INT tax forms?

  We mail our forms on or before January 31 to the primary account holder's mailing address. You'll receive a 1099-INT if the total interest paid on all of your accounts during the previous year was at least $10.

  The forms will be available online for 18 months starting with the 2010 tax year. To see your current 1099-INT form:

  1. Log in to your Ally account
  2. Under the Account header, select statements from the left-hand navigation
  3. Under the 1099 statements header, select the Form 1099-INT for the most recent tax year

  Please call us at 1-877-247-ALLY (2559) if you have questions or if you expect to receive a 1099 form but don't by February 14.

• When will I start earning interest?

  No later than the business day we receive your opening deposit.

• When will transfers between internal Ally Bank accounts be credited?

  Immediately.

• Where can I find out how much interest I earned on my account?

  From allybank.com:

  1. Log in to your Ally account
  2. Choose an account from the my accounts page
  3. Select the More Details link in the right hand column on your account details page

  The Interest YTD information is displayed on the right on your account details page. If you earned interest on the account in the previous year, the Interest Prior Year information will be displayed below the YTD information.

  From Ally Mobile Banking:

  1. Log in to your Ally Mobile Banking app or m.allybank.com from your web-enabled smartphone
  2. Choose an account from the dashboard

  The Interest YTD information is displayed in the screen's header. If you earned interest on the account in the previous year, the Interest Prior Year information will be displayed by swiping the header to the left.

• Which accounts can I see and access online or on my web-enabled mobile phone?

  All of them:

  • High Yield Certificate of Deposit

  • No Penalty Certificate of Deposit

  • Online Savings Account

  • Money Market Account

  • NOW Account

  • Interest Checking Account

• Which accounts can I see and access online or on my web-enabled smartphone?

  All of them:

  • Certificates of Deposit: High Yield CD, Raise Your Rate CD, and No Penalty CD

  • IRAs: High Yield IRA CD, Raise Your Rate IRA CD, and Online Savings IRA

  • Online Savings Account

  • Money Market Account

  • NOW Account

  • Interest Checking Account