Help Center: Ally Financial

Top FAQs

See the top FAQs for this category.

Other FAQs

  • Does Ally have a community grant program?

    Yes. Answers to frequently asked questions regarding the Ally Grant program may be found here.

  • Does Ally have an employee volunteer program?

    Yes. Many of our employees take great pride in offering their time and talents to charitable organizations. Ally employee volunteer hours and contributions can be enhanced through the company's matching program. 

  • Does Ally offer a financial education program?

    Yes, Ally’s Wallet Wise program focuses on teaching consumers how to establish good credit, manage a budget and evaluate banking and investment options. The curriculum and consumer tips are available at no cost, and the website features online tutorials.

  • How can I contact you?

    Please visit our Contact Us page.

  • How can I request a monetary donation for my organization?

    You can submit a Letter of Inquiry for an Ally corporate grant. Note that a company must be a nonprofit organization and able to provide proof of a 501(c)(3) designation from the IRS or international equivalent. Ally's Community Investment Council evaluates grant submissions.

  • How do I open an Ally bank account?

    There are three ways:

    1. Online: Submit an application online at allybank.com
    2. Phone: Call us at 877-247-ALLY (2559)
    3. Mail: Download the application that's right for you and mail it to the address on the application

  • I am with a recruiting agency. How do I submit a candidate for your consideration?

    We don't accept unsolicited resumes from recruiters.


     

  • I would like to speak with an Ally executive. Whom can I contact?

    All executive interviews are facilitated by Ally Media Relations.

  • Is Ally Bank a different bank from GMAC Bank?

    Ally Bank used to be called GMAC Bank. It's the same bank. Deposits you made when we were GMAC Bank, along with any new deposits you make now that we are Ally Bank, are insured up to $250,000 per depositor. Read more about FDIC.

  • Is Ally Bank affiliated with Ally Financial?

    Yes, Ally Bank is part of the Ally Financial family of companies.

  • Is Ally Bank part of Ally Financial?

    Yes, Ally Bank is part of Ally Financial. Built on the foundation of GMAC Financial Services (a 90 year old company) Ally offers a full suite of auto financing products and services, in addition to direct banking. We're moving forward with a new mission and direction. It starts with our promise to keep our rates among the best, always. We won’t hide our fees, and you won’t see fine print or asterisks on ally.com. We’re focused on helping you save your money. So we have no account minimums: deposits or balances. It’s the right thing to do for customers. Want to know more?  Read the Ally Story.

  • What are the eligibility requirements to receive a grant from Ally?

    A company's grant request must be for a nonprofit organization that can provide proof of a 501(c)(3) designation from the IRS or international equivalent.

  • What is Ally's corporate mailing address?

    Ally Financial
    200 Renaissance Center
    P.O. Box 200
    Detroit, Michigan 48265-2000

  • What is the Ally Media Center?

    The Ally Media Center is a website designed to provide information for news outlets, including print, broadcast, online and social media. 

  • What should I do if my browser is rejected?

    If you are using an older browser version that no longer supports access to your online accounts, you will get a message saying that your browser does not meet specific security protocols. Just go to the Mozilla Firefox or  Microsoft home page and download the latest non–beta browser version.

  • When does Ally report earnings?

    Ally reports earnings quarterly. Please refer to the Events & Presentations section of our website for information on any upcoming events.

  • When is Ally's fiscal year end?

    Ally's fiscal year end is December 31.

  • When was Ally incorporated?

    Ally was incorporated in February 1997 under the Delaware General Corporation Law and, on January 1, 1998, merged with its predecessor, which was originally incorporated under New York Banking Law in 1919.

  • Where can I find Ally press releases?

    View the Media Center section of our website.

  • Where can I find recent Ally news?

    In the news releases section of the Media Center.

  • Where may I find information on Demand Notes?

    View the Demand Notes section of our website.