Help Center

Guaranteed Asset Protection (GAP) FAQs

  • What are some benefits of GAP Care Advantage®?

    • Protects customers against financial loss
    • Optional commercial vehicle coverage available
    • Up to 150% loan to value (LTV)
    • Up to 84 month terms
    • Most makes and models of vehicles covered
    • Available for both loans and leases (Note: not available for leases in Texas)
    • Insured by MIC Property and Casualty Insurance Corporation
    • Available through our insurance account executives
    • Reduced chargeback option available where permitted
  • How do I start selling your GAP coverage products or get more information?

    Please call us at 1-877-357-8477 (option #6), Mon-Fri, 8 am – 7 pm ET.

  • Who do I contact with questions about GAP coverage products?

    Please call us at 1-877-357-8477 (option #6), Mon-Fri, 8 am – 7 pm ET.

Related FAQs

Auto Protection Products   View All

  • Who do I contact with questions about Tire & Wheel Protect?

    Please call us at 1-877-357-8477 (option #6), Mon-Fri, 8 am – 7 pm ET.

  • What kind of damage is covered by Tire & Wheel Protect?

    Road hazards such as:

    • Potholes
    • Nails
    • Glass
    • Curb damage (where permitted by law)
    • Other road debris
  • Who do I contact with questions about Theft Protect?

    Please call us at 1-877-357-8477 (option #6), Mon-Fri, 8 am – 7 pm ET.

  • How do I contact Ally with questions about Dent Restore?

    Please call us at 1-877-357-8477 (option #6), Mon-Fri, 8 am – 7 pm ET.

  • What are some features of Appearance Protect coverage?

    Appearance Protect:

    • Guards against tree sap, bird droppings, road salt, and other damaging elements
    • Makes cleaning up spills on carpet and fabric seats less of a hassle
    • Prolongs the life of leather and vinyl; reduces cracking and the appearance of aging
    • Ensures new and pre-owned vehicles receive guaranteed protection for up to five years
    • Has no mileage limitations

Vehicle Service Contracts   View All

  • What vehicle maintenance contracts do you offer?

    We offer:

    • GMPP Smart Care℠ and Smart Care℠ Wrap – coverage includes oil and oil filter changes, chassis lubrications, and tire rotations
    • Repair Advantage® Car Care – coverage for specific maintenance services, such as: oil and oil filter replacement and chassis lubrication
  • How can selling vehicle service contracts benefit my dealership?

    By selling vehicle service contracts, your dealership can benefit from higher revenue at the time of a vehicle sale, and increased customer retention for maintenance and repairs throughout a customer’s ownership cycle.

  • How can selling vehicle maintenance contracts benefit my dealership?

    By selling vehicle maintenance contracts, your dealership can benefit from higher revenue at the time of a vehicle sale and increased customer retention for maintenance and repairs throughout a customer’s ownership cycle.

  • How do I start selling vehicle service contracts or get more information?

    Please call us at 1-877-357-8477 (option #6), Mon-Fri, 8 am – 7 pm ET.

  • How do I contact Ally with questions about selling vehicle maintenance contracts?

    Please call us at 1-877-357-8477 (option #6), Mon-Fri, 8 am – 7 pm ET.