Ally Banking Mobile and Desktop Browser Support

If some online banking features aren’t working, it may be because of an outdated or unsupported browser. Make sure you’re using the latest browser version on all your devices for the best Ally Bank experience.

Mobile Browsers We Support

Download the Ally Mobile App from the app store, if you haven't already, and you'll be alerted when an update is available.

Mobile phone browser-based services

  • Android (10 or higher)

  • iOS (16.3 or higher)

  • Native browsers for the supported Android and iOS operating systems, plus the latest generally available versions of Google Chrome and Opera

Tablet device app-based services

  • Android (10 or higher)

  • iOS (16.3 or higher)

Mobile phone app-based services

  • Android (10 or higher)

  • iOS (16.3 or higher)

How to check or update your desktop browser

Chrome 119 or higher

  • Open Google Chrome

  • Choose the More icon

  • Select Help from the menu and then select About Google Chrome

Download Google Chrome

Firefox 120 or higher

  • Open Mozilla Firefox

  • Choose Help from the menu bar

  • Select About Firefox from the menu

Download Mozilla Firefox

Safari 16.3 or higher

  • Open Safari

  • Choose Safari from the menu bar

  • Select About Safari

Download Safari

Microsoft Edge 119 or higher

  • Open Microsoft Edge

  • Choose the More icon

  • Select Settings from the bottom menu

  • Choose About this app

Download Microsoft Edge

Call us at  1-877-247-2559  if you have any questions or need assistance. We’re available 24/7.