At Ally Financial, we take safeguarding your personal and financial information seriously. We use advanced authentication, fraud detection, and information protection practices. When you visit our security center, you'll learn about the many ways we protect you, how you can protect yourself, and how to detect and report fraud.
Our Online & Mobile Security Guarantee for Ally Bank
At Ally Bank, we want you to be safe and secure when you bank with us online or on your mobile device.
We guarantee that you will not be liable for any unauthorized Online or Mobile Banking transaction as long as you report the unauthorized transaction by calling us at (877) 247-2559 within 60 days from when your statement is made available.
To report fraud on any of your Ally accounts, call our hotline 24/7 at 1-800-971-6037.