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Ally CashBack Credit Card FAQs

The easiest way to apply for the credit card is through the online application. You can also apply over the phone by calling 1-877-247-2559.
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There are three types of Ally Bank accounts eligible for the 10% Ally Deposit Bonus:
- Money Market
- Non-IRA Online Savings
- Interest Checking
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If you spend $500 or more in eligible purchases within the first 3 billing cycles, you'll earn the $100 bonus, as long as your account is open and in good standing.
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If you choose to redeem into an eligible Ally Bank account, your cash back rewards will post within 7-10 business days. If you choose to redeem as a statement credit, your cash back rewards will post within two billing cycles.

You can access and redeem rewards earned by following the instructions on www.ally.com/ccservicing and once on Credit Card servicing, select the Rewards Summary section to view and redeem your cash back rewards.
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Once you're approved, you'll receive your Ally CashBack Credit Card within 7-10 business days.
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Please contact us immediately at 1-888-916-2559, and we'll cancel your card and send you a new one within 7-10 business days.
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There are several ways you can make credit card payments:
- The fastest way to make your credit card payment is to follow the instructions at www.ally.com/ccservicing. Log into your credit card account and select the Make Payment. You can make same day payments or set up automatic payments. Payments not received by 5:00 pm ET or on a day that is not a business day will be credited to your account as of the next business day
- Call 1-888-916-2559 at anytime
- Mail your payment with your remit coupon or account number to:
  Credit Card Servicing
  P.O. Box 16027
  Lewiston, ME 04243-9513
- Customers with an Ally Checking account can use Ally Bank Bill Pay. When entering your payment, you will have the option to choose your Deliver By date.
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Ally CashBack Credit Card Customers can login by following the instructions on www.ally.com/ccservicing to see and manage their Credit Card account.
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No, you can only deposit your cashback rewards into an eligible Ally Bank account or use it as an Ally CashBack Credit Card statement credit.
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Learn more about the Ally CashBack Credit Card, or call 1-877-247-2559 to get the details.
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To make a same day credit card payment, access your credit card account by following the instructions at www.ally.com/ccservicing. After logging into your credit card account, you can select Make Payment to schedule a same day payment. You can also call 1-888-916-2559 anytime for assistance. Payments not received by 5:00 pm ET or on a day that is not a business day will be credited to your account as of the next business day. Please note, payments from your Ally Bank Bill Pay feature will not process the same day.
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Based on the type of Ally account you have, there are a few different ways to access your Ally CashBack Credit Card account. Ally Bank and Ally Invest customers can access their credit card account from their Snapshot view in Ally Online. Customers who do not have an Ally Bank or Ally Invest account can log in directly to Credit Card Servicing at ally.ccservicing.com.
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If you are the primary account owner and have an Ally Bank or Ally Invest account but still don't see your Ally CashBack Credit Card link in your Snapshot view after logging in at ally.com, please give us a call at 1-877-247-2559.

Authorized users will not see the Ally CashBack Credit Card in their Snapshot view. This option is only available for the person who applied for the account.
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Ally CashBack Credit Card Customers can activate their card following the instructions on www.ally.com/ccservicing to log in and view their Credit Card account, then choose the Services option from the left side menu, and choose Activate Card.
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You can access your rewards by following the instructions on www.ally.com/ccservicing, logging into your credit card account and selecting Redeem Rewards.
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At this time, you can’t use online budgeting tools like mint.com with the Ally CashBack Credit Card. We know these tools are important for our customers, so we’re actively researching a solution. If we make any updates, we’ll be sure to let you know.
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