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Signature Ford Lincoln
“Creating an environment that promotes education and growth for our employees has been by far the most rewarding aspect of my career.”
“Creating an environment that promotes education and growth for our employees has been by far the most rewarding aspect of my career,” nominee Falzon said. “This philosophy has not only rewarded me personally, but my business as well.”
Falzon is a 1970 graduate of Stevenson High School in Livonia, Michigan. He studied business at Schoolcraft College, also in Livonia, in the evening while working as an auto technician at Stu Evans Lincoln Mercury in Detroit, Michigan, his first job in the industry.
“Starting as an auto technician in a new-car dealership as a young man, I was always looking for opportunities to grow my knowledge and advance in this business,” Falzon said. “I was able to benefit from the training and encouragement that was provided.”
And advance he did, as today Falzon owns Signature Ford Lincoln, as well as Signature Ford of Perry in Perry, Michigan, which is run by his daughter Angie, who is also his business partner and a graduate of the NADA Academy and Grand Valley State University in Allendale, Michigan.
“The retail auto business requires skill sets that are difficult to learn in a classroom, so on-the-job training and advancement from within is a big part of our success,” he said. “I am proud to say that our employee turnover rate is very low for this industry and watching entry-level people grow into management positions in our company is very rewarding indeed.”
And giving back to the community is a big part of the corporate culture at Falzon’s dealerships. “Through the effort of our employees, we have raised more than $100,000 for local high schools through the Ford Drive 4 UR School test-drive events,” he said. Falzon has also made significant contributions to area food banks; Respite Volunteers of Shiawassee in Owosso, which provides support for caregivers and families of loved who are frail or ill; St. Jude Children’s Research Hospital; and Toys for Tots.
Falzon was nominated for the TIME Dealer of the Year award by Terry Burns, executive vice president of the Michigan Automobile Dealers Association. He and his wife, Linda, have two children and one grandchild.