Ally Bank's SMS Terms & Conditions

In Ally's online banking application you chose to have a security code sent to you via text message. This message will only be sent once for each send request. Message and data rates may apply.

Compatible carriers include: AT&T, T-Mobile®, Verizon Wireless, Alltel, Sprint, Nextel, Boost, U.S. Cellular, MetroPCS, nTelcos, ACS Wireless, Bluegrass Cellular, Cellular One of East Central Illinois, Centennial Wireless, Cox Communications, Cox Wireless, Appalachian Wireless, GCI Communications, Golden State, Illinois Valley Cellular, Keystone Wireless, Inland Cellular, NEPA, Nex-Tech Wireless, Thumb Cellular, United Wireless, West Central Wireless, Cellcom, C Spire Wireless, Cricket, Cincinnati Bell Wireless and Virgin Mobile.

SMS How-to's:

  • Reply HELP for help
  • Reply STOP to cancel
  • Text STOP to 25597 to keep from receiving any future security code SMS messages from Ally

If you texted STOP in the past to keep from receiving security codes, and wish to receive these SMS messages from Ally Bank again, text OPTIN to 25597. Message and data rates may apply.

Need assistance?

Text HELP to 25597, or visit and select Contact Us to Chat Online. Or, just call us at 1-877-247-2559 (ALLY).

Ally Bank respects your right to privacy. You can view our privacy policy here.