Help Center

Browser FAQs

  • Which internet browsers work best with the Ally Dealer site?

    For best results with Windows 7, 8, 8.1 and XP we recommend you use:

    • Microsoft Internet Explorer 9, 10 or 11
    • Mozilla Firefox 14 or higher

    With Mac OS 10.4 or higher, we recommend Mozilla Firefox 14 or higher.

    Note: The Ally Dealer Portal and all applications accessible from it are currently unsupported by Google Chrome.

  • How do I enable cookies?

    For the best experience on our site, you may need to enable cookies on your computer. Please use the instructions for your browser:

    Internet Explorer (version 7 or 8)
    1. Select the Tools menu, and choose Internet Options
    2. Choose the Privacy tab
    3. Select the Default button (or manually slide the bar down to Medium)
    4. Select OK
    Mozilla Firefox 14
    1. Select the Tools menu, and choose Options
    2. Select Privacy tab, then Accept cookies from sites
    3. Select OK
    For additional information on how we use cookies on our site, please review our online privacy policy.
  • How do I enable Javascript?

    For the best experience on our site, you may need to enable JavaScript on your browser. Please use the instructions for your browser:

    Internet Explorer (version 7 or 8)
    1. Select the Tools menu, and choose Internet Options
    2. Choose the Security tab, and select the Custom level... button
    3. Scroll down to the Scripting section
    4. Select Enable for Active scripting
    5. Select OK
    Mozilla Firefox 14
    1. Select the Tools menu and choose Options
    2. Choose the Content tab
    3. Select the option to Enable Java Script
    4. Select OK