Empower your healthcare staff with these financing support strategies
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Amid healthcare staffing shortages, the need to attract and retain top talent is more important than ever. Healthcare workers are the heroes that make your business possible. Because they dedicate so much time and energy to client care, it can be hard to remember that they need support as well.
Relieving some of the administrative burdens by simplifying consumer financing is one way to help them better balance their workload so they can continue to deliver the best client care possible.
Provide pre-qualification prior to the appointment
Asking clients to pre-qualify for financing ahead of time sets expectations early, saves time at checkout and empowers clients to take control of their care. Your practice can also tailor the recommended treatment plan based on the client’s budget and the financing they qualify for. With the costs settled, both clients and providers can move forward with confidence.
This initial pre-qualification step can be added to your website, integrated into your scheduling technology or completed on a tablet or a mobile device while a client is waiting. There is no impact on a client’s credit at the pre-qualification step, and they can complete the rest of their application on a timeline that works for them.
Cost is often a significant barrier to client care. Offering flexible financing options is one way to ensure clients have access to the care they want and need. At the same time, prequalifying clients helps increase the rate of payment collection and frees staff up to focus on care. With an easy application process, interactive training sessions and lack of start-up fees, Ally Lending is an effective and convenient solution for both staff and clients.
Deliver digital convenience
The entire loan application process can be completed digitally. Whether clients opt to complete it on their own or in person, no paperwork is necessary. Within minutes, they can pre-qualify, view and select offers and sign their loan agreement. This simplified process saves time and reconciliation efforts on the back end.
Ally Lending takes care of funding, collections and servicing so you can focus on providing the best client care possible. Providers receive payment via ACH within one to two business days of the funding request, so your staff will not spend time tracking down payments or reconciling losses.
By following ideal marketing practices, healthcare providers can leverage limited staffing resources and track the return on investment (ROI) for future planning. This strategy helps practices find the right balance between new patient acquisition and staff shortages.
Modern consumers know how to shop. Gone are the days when bedraggled bargain-hunters trudged from store to store, looking for the best deal. Now, a quick online search can yield top products sorted by quality, availability and price. The same should be true for healthcare costs.
At first glance, social media and healthcare might not feel like a natural fit. With patient confidentiality to protect and the influx of information online to compete with, there are plenty of challenges to consider.