Identity theft is a frustrating experience. Anyone can be a victim; you never know when it will strike; and it can take years to recover from its full effects.

But There's Good News.

You can take steps to help protect yourself from identity theft. To get some expert insight, we talked to Nikki Fiorentino (Junker), Director of Communications at the Identity Theft Resource Center. As she points out, there are some easy, basic precautions you can take to protect yourself from identity theft:

  • Make sure your computer's antivirus protection is complete, and check for updates every day.
  • Be careful to have your firewall settings enabled when using free WiFi for online banking. "Networks at places like hotels and Starbucks are very easily discovered," Junker said.
  • If you use a smartphone for banking or financial transactions, enroll in a protection plan that allows you to wipe it clean if it's lost or stolen.

At Ally Bank, we want you to be safe and secure when you bank with us online. If you ever find an unauthorized transaction made on your Ally Bank account, report it to us within 60 days from when we make your statement available to you. To learn more about all of our practices and products, go to or call live, 24/7 customer care at 877-247-ALLY (2559) today.

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