When looking for a new bank, there are probably all sorts of questions that cross your mind: What are the interest rates on its savings accounts? Do they offer a mobile app that lets me bank on the go? Do they charge fees?

But there’s one question that some might argue is more important than any of these: do these banks have good customer service?

Click here to read more about how seriously we take customer service at Ally Bank. And don’t forget to like us on Facebook and follow us on Twitter for financial news and Ally updates.