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Ralph Mastantuono

Ralph Mastantuono

Mercedes-Benz of Arlington
Arlington, Virginia

“Car sales, as they say, get into your blood. And having been able to guide the success of a venerable auto retailer has been my passion for most of my 34 years as a dealer.”

“Enhancing the market presence of two Mercedes-Benz dealerships in the Washington area is my greatest pride as a career auto retailer,” nominee Mastantuono said. “Car sales, as they say, get into your blood. And having been able to guide the success of a venerable auto retailer has been my passion for most of my 34 years as a dealer.”

A 1967 graduate of Immaculate Conception High School in Washington, Pennsylvania, Mastantuono earned a B.S.B.A in 1974 from Xavier University in Cincinnati, Ohio, where he majored in accounting. After college, he worked at a public accounting firm in Bethesda, Maryland, before becoming a dealer executive with one of the firm’s clients, Capitol Cadillac, in 1979.

Mastantuono has since held leadership positions at Koons Automotive in Virginia and American Service Center, which became the first Mercedes-Benz dealer in the Washington D.C.-metropolitan area in 1957. Today, in addition to his role at Mercedes-Benz in Arlington, he is dealer principal and vice president of Mercedes-Benz of Alexandria in Alexandria, Virginia.

“I realized early on the nexus that exits between a trained staff and dealership success,” Mastantuono said. “We made sure that training was a requisite so the staff was well-versed in our products and services. This, in turn, positioned customers to make happy purchase decisions that would endear them to us.”

In the spirit of giving back to his industry, Mastantuono designed a week-long class for general managers based on his successful formula. “On four different occasions, NADA sent their future Mercedes-Benz general managers to our dealerships in Arlington and Alexandria for the program,” he said. “This resulted in the launch of many careers, for which I’m most proud.”

A recipient of the 2016 Northwood University Dealer Education Award, Mastantuono has worked hard to help others reach their personal goals. “It is important to me because it represents our commitment to training and education as the bedrock of all success in business and the world at large,” he said.

He also lends his leadership to the Washington Area New Automobile Dealers Association, where he currently serves on the executive committee and board of directors – and is chairman of the employee benefits committee.

Local and national organizations that Mastantuono supports include: Little Sisters of the Poor in Washington D.C.; JDRF (formerly known as the Juvenile Diabetes Research Foundation); Leukemia & Lymphoma Society; Jewish Community Center of Northern Virginia (Fairfax); American Heart Association; and Charles E. Smith Life Communities (Rockville, Maryland).

Mastantuono was nominated for the TIME Dealer of the Year award by John P. O'Donnell, president and CEO of the Washington Area New Automobile Dealers Association. He and his wife, Cathy, have four children.