Manage Your Account 

If you have questions about your online account, billing, or payments, call us at 1-888-568-0186 Monday – Friday, 8 am – 10 pm, and Saturday, 8 am – 9 pm ET.

Yes. You can make payments over the phone by calling us at 1-888-568-0186 Monday – Friday, 8 am – 10 pm, and Saturday, 8 am – 9 pm ET or with a new Ally Lending online account.

 Debit card loan payments can be made online, or over the phone. At this time, we do not accept credit card loan payments.

To make an online debit card payment: log in to Ally Lending, then select Payment. From here, you can use your debit card to make a one-time payment or set up AutoPay. 

You can make a debit card payment over the phone by calling us at 1-888-568-0186 Monday – Friday, 8 am – 10 pm, and Saturday, 8 am – 9 pm ET.

You can set up AutoPay either online or over the phone, using a debit card, checking account, savings account, or automated clearing house (ACH).

To set up AutoPay online: log in to Ally Lending, then select Payments, then Schedule AutoPay.

To set up AutoPay over the phone: Call us at 1-888-568-0186 Monday - Saturday, 8 am - 10 pm ET.

Yes. Mail your payment to:

Ally Lending
Attn: PO BOX #653074
Dallas, TX 75265-3074

No. At this time, you can't combine your Ally Lending account with your Ally Home or Ally Auto accounts.

Yes. Go to Enroll Now to create an online account.

You'll need your 16-digit account number to enroll in online services, which you can find on your mailed statement. Once enrolled, you can customize your payment alerts, go paperless, and set up Auto Pay.

To make online payments, set up your new online account with your 16-digit account number. You can find your account number on your mailed statement. Enroll in Auto Pay, customize payment alerts, and go paperless.