Calling your bank to get information about your account is not something you get excited about. So often, it means dealing with long wait times, confusing automated menus and customer service reps who might not know how to answer your question.

At Ally Bank, we make it a priority to give you a service experience that makes you glad you bank with us. And it looks like our dedication to our customers is paying off.

One customer named Jessica took to Twitter to tell the world:

“Just had the most pleasant phone conversation with a real person from my bank. Goodbye automated menus. I won’t miss you. I love @allybank.”

Another Ally customer, Nicholas, also went online to talk about his great experience. On our Facebook wall, he wrote:

“Thank you for having the best rates and the best customer service. Never before have I been this pleased with a bank. Banking with Ally is fast, easy, and convenient! I just love Ally Bank!”

At Ally, we work hard to give you some of the tools – from innovative products to helpful support staffers – that you need to achieve financial success. And an important part of reaching success is having strong support along the way.

Have you had a pleasant customer-service experience with an Ally representative? Which part of banking with Ally do you like the best?