Customer Spotlight: Talk To a Teller Whenever You Want

Sandro on February 13, 2011 at 11:40pm

When will ally be mobile compatible?

ROBERT T. on July 19, 2011 at 5:10am

I WOULD LIKE TO TALK TO YOU LIVE ONLINE NOW

Patricia on December 13, 2011 at 6:15pm

I did not yet have my routing # so I went to do a check yesterday to pay property taxes but it said it would not be paid till 12/16. So I called today to get the routing # and now the tax collector wont take it online cause yesterday was the last day to pay online to avoid penalties (their bill did not indicate this). I can't pay online now until 12/23 when they add the penalty so I went badk online to pay from Ally's site but now it says it will be paid on 12/19. Why does it take so long?

Darius on January 31, 2012 at 9:05am

Im interested in finding out about refinancig my current auto loan.At least find out my options during a rough patch.

gloria on October 8, 2012 at 5:17pm

if i bought a car from a dealership and you finance that vehicle and i had 30 days to put a down payment and didnt get the down payment but want to keep the car do i still have to turn in the car cause the dealership salesman tells me i have to take the car back since i havent put the down payment would you guys have payed the dealership for the car already

Dorothy C. on May 10, 2013 at 7:37am

If I pay on line how to I put some towards my property taxes, I see a spot on the actual bill but am not sure how to do it on line

Kye on March 15, 2014 at 6:48pm

I have a question about returning a truck I got about 4 months ago and how badly it'd hurt my dad's credit since he's the first one on the lease?

Marzena G. on March 24, 2015 at 9:26am

If I take money out of my Ally savings account, will I get taxes on it or not?

Samantha on July 15, 2018 at 11:28am

Hi my car payment was due on the 9th and I usually pay it on the 18th with the 10 day grace period. Would I ever be able to get a payment extension? I’ve never been late. Thank you.

Robert m. on January 13, 2020 at 8:21pm

I need to know my payoff for my leased pickup

Robert g. on January 20, 2020 at 4:16am

I want to know if y'all function under customer private Banker transparency and also accept promissory notes on their article 3 section 104 the UCC code

maria f. on June 2, 2020 at 3:01pm

hi I need to get my auto payoff please

yihua s. on July 4, 2020 at 2:49pm

$250 bonus

Charles J. on September 9, 2020 at 4:06pm

My wife's name is Denelle Carla Marks. We financed a 2010 Jeep Liberty and it was paid up in full a couple of years ago. Unfortunately through my own neglect at times and many unfortunate incidents well beyond my control our credit went from around 750 to somewhere in the 300 range. Fortunately my FICO is now nearing 600 although it has recently dropped a little due. A couple of years ago I became grossly late I think 2 or 3 months on the final payments of my Jeep Liberty. I was out of town struggling to find work and my vehicle was repossessed. I hurried home and paid the balance off. I am using Credit Karma and was using Lexington Law Firm to reestablish my credit. I think my loan originated with you guys 7 years ago. Can you guys find it in your hearts to take any negatives off my credit report? The negatives are preventing me from getting a home loan unless I go FHA which I am trying to avoid. Thanks

Theodore H. on December 13, 2020 at 9:13pm

I just applied for the savings account and misspelled my email address. Wondering if i can change. thanks!

sanjay on December 18, 2020 at 4:01am

hello

Melissa A. on January 13, 2021 at 8:11pm

Hardship info

Ismelio r. on February 7, 2021 at 1:45pm

Hi I need to chat with a auto finance representative thank you

Abbigail W. on February 12, 2021 at 9:53am

I want to know why my payment for March 1st is for $750 instead of $360.

Marvin C. on February 26, 2021 at 10:11am

I would like a call back concerning a company called SageStream that was apparently used by Ally to consider a car loan. I was concerned since the credit rating they used to turn me down was inaccurately low. My credit is almost perfect and I gave personal info over the phone to an automated operator to see what was going on and haven't heard anything. Now I'm worried I've been scammed by them. (App # 1101151102) Thank you for your help.

Caitlin T. on February 28, 2021 at 8:36am

I’m locked out of my account and need to get in ASAP to sign documents for closing on a home loan tomorrow.

Jordan b. on March 2, 2021 at 2:30pm

If my payment says completed will it come out of my bank?

Eric T. on March 15, 2021 at 10:10am

Can I use my debit card to deposit $ to open acct. w/you?

Eric T. on March 15, 2021 at 10:10am

Can I use my debit card to deposit $ to open acct. w/you?

Rodger T. on March 30, 2021 at 12:44pm

Aiiy,is the most useless bank, have ever hear of a dam bank you can not pay total pay off on a truck, you have to pay it off in 2 or3 large payments, other banks have told me that was bullshit. Then when you pay off it takes them up to 10 freaking days to get a email or a fax to just let someone know that it has been payed off.

Lucia p. on April 1, 2021 at 1:06pm

Order more checks

Gerry on April 13, 2021 at 9:05am

I'm having trouble paying my bill online. The app seems to not work for the past couple of weeks. Can't seem to get a live person on the telephone to get this taken care of.

Marcus K. on July 13, 2021 at 1:18pm

I need to know why an additional $30 was taken out of my account.

Tracey B. on July 26, 2021 at 2:52pm

I recently took my sons car registered in my name from him when he let it be repossessed. I don’t know when or how to make the payments. Please help me figure it out

Gary on July 30, 2021 at 10:46am

Payment

Walt on August 2, 2021 at 12:41pm

I need my ten days payoff but can’t get anyone on the phone or find it anywhere on the app

Matthew h. on August 14, 2021 at 11:24am

Hello

Brandon B. on August 17, 2021 at 7:21am

I need to make a car payment it was due Sunday on the 15 an I thought it was due the 17

Brandon b. on August 18, 2021 at 1:08pm

I want to make sure my car payment was received I called an it said it was received but wanted to double check

Corey F. on August 31, 2021 at 5:12pm

I am needing a replacement debit card.

Rayanenterprises on September 15, 2021 at 5:06pm

How can I return the car back for u guys I can’t afford it

Corina W. on September 20, 2021 at 11:51am

I paid my car off in full why hadn’t it shown on my account? And how do I get my title

Brook W. on September 23, 2021 at 8:34am

Hello I have been trying to contact you since yesterday about my jeep. I was needing to speak with someone about an extension. I am having a very hard time paying my payments . Every time I call I stay on hold for a very long time. I called Monday and spoke with someone about it and told them I wouldn’t be able to make a payment until the first and I haven’t been able to reach you all since

yvonne u. on October 1, 2021 at 9:08am

hello, im traveling overseas and im unable to access my bank account, it says too many attempts and its blocked, I need immediate access to it and is asking me to call but unfortunately im in a remote area where the best a I can get is internet I have no phone service, I have no way to make a call and are unable to chat because it requieres for me to log in, but ally with let me login... please I need access to my account.

Epi on October 18, 2021 at 1:48pm

What Contact info on numbers do not work

Rosemary M. on October 20, 2021 at 5:12pm

I need to speak to someone ASAP but keep getting hung up on

Nabil s. on October 21, 2021 at 2:41pm

I can't log in to my account