Sometimes you just need someone to talk to. That’s why we provide live chat on Ally.com to help you with all of your financial needs. Whether you have questions about your Money Market Account or think it might be time to raise the rate on your CD, there’s always someone there to help you, 24/7. It’s just another way that banking with Ally is like having a bank in your home, teller and all. Give us a call anytime at 1-877-247-ALLY (2559) or ask us a question on Twitter at @allycare.
This icon indicates a link to a third party website not operated by Ally Bank or Ally. We are not responsible for the products, services or information you may find or provide there. Also, you should read and understand how that site’s privacy policy, level of security and terms and conditions may impact you.
Options involve risk and are not suitable for all investors. Options investors may lose the entire amount of their investment in a relatively short period of time.
Prior to buying or selling options, investors must read the Characteristics and Risks of Standardized Options brochure (17.8 MB PDF), also known as the options disclosure document. It explains in more detail the characteristics and risks of exchange traded options.
November 2012 Supplement (PDF)
October 2018 Supplement (PDF)
You can also request a printed version by calling us at 1-855-880-2559.
Comment on this article
Comments
Sandro on February 13, 2011 at 11:40pm
When will ally be mobile compatible?
Ally on February 14, 2011 at 11:15am
No ETA yet, Sandro, but it’s on the docket right now. Thanks for the comment.
ROBERT T. on July 19, 2011 at 5:10am
I WOULD LIKE TO TALK TO YOU LIVE ONLINE NOW
Patricia on December 13, 2011 at 6:15pm
I did not yet have my routing # so I went to do a check yesterday to pay property taxes but it said it would not be paid till 12/16. So I called today to get the routing # and now the tax collector wont take it online cause yesterday was the last day to pay online to avoid penalties (their bill did not indicate this). I can't pay online now until 12/23 when they add the penalty so I went badk online to pay from Ally's site but now it says it will be paid on 12/19. Why does it take so long?
Darius on January 31, 2012 at 9:05am
Im interested in finding out about refinancig my current auto loan.At least find out my options during a rough patch.
Ally on January 31, 2012 at 9:10am
Thanks for the comment, Darius, but we only handle banking over here. We’ll be sure to pass this along to our auto partners for you.
gloria on October 8, 2012 at 5:17pm
if i bought a car from a dealership and you finance that vehicle and i had 30 days to put a down payment and didnt get the down payment but want to keep the car do i still have to turn in the car cause the dealership salesman tells me i have to take the car back since i havent put the down payment would you guys have payed the dealership for the car already
Ally on October 8, 2012 at 5:19pm
Gloria, we’re passing this along to our auto partners. We only handle banking over here. To get a faster response, please give our auto partners a call at 1-888-925-2559. Thanks.
Dorothy C. on May 10, 2013 at 7:37am
If I pay on line how to I put some towards my property taxes, I see a spot on the actual bill but am not sure how to do it on line
Kye on March 15, 2014 at 6:48pm
I have a question about returning a truck I got about 4 months ago and how badly it'd hurt my dad's credit since he's the first one on the lease?
Marzena G. on March 24, 2015 at 9:26am
If I take money out of my Ally savings account, will I get taxes on it or not?
Samantha on July 15, 2018 at 11:28am
Hi my car payment was due on the 9th and I usually pay it on the 18th with the 10 day grace period. Would I ever be able to get a payment extension? I’ve never been late. Thank you.
Ally on July 16, 2018 at 1:01pm
Hi Samantha, if you'll give us a call at 1-888-925-2559, we'd be glad to look into your specific account and discuss further with you.
Robert m. on January 13, 2020 at 8:21pm
I need to know my payoff for my leased pickup
Ally on January 15, 2020 at 3:36pm
Hi Robert, please give us a call at 1-888-925-2559 and we can discuss your account with you.
Robert g. on January 20, 2020 at 4:16am
I want to know if y'all function under customer private Banker transparency and also accept promissory notes on their article 3 section 104 the UCC code
Ally on January 22, 2020 at 9:27am
Hi Robert, if you’ll please give us a call at 1-877-247-2559, or chat with us online at ally.com, one of our team members will be more than happy to help answer your questions.
maria f. on June 2, 2020 at 3:01pm
hi I need to get my auto payoff please
Ally on June 2, 2020 at 5:05pm
Hi Maria, if you’ll give our team a call at 1-888-925-2559 or chat with us online at ally.com, a team member would be happy to look into your specific account further and advise.
yihua s. on July 4, 2020 at 2:49pm
$250 bonus
Charles J. on September 9, 2020 at 4:06pm
My wife's name is Denelle Carla Marks. We financed a 2010 Jeep Liberty and it was paid up in full a couple of years ago. Unfortunately through my own neglect at times and many unfortunate incidents well beyond my control our credit went from around 750 to somewhere in the 300 range. Fortunately my FICO is now nearing 600 although it has recently dropped a little due. A couple of years ago I became grossly late I think 2 or 3 months on the final payments of my Jeep Liberty. I was out of town struggling to find work and my vehicle was repossessed. I hurried home and paid the balance off. I am using Credit Karma and was using Lexington Law Firm to reestablish my credit. I think my loan originated with you guys 7 years ago. Can you guys find it in your hearts to take any negatives off my credit report? The negatives are preventing me from getting a home loan unless I go FHA which I am trying to avoid. Thanks
Theodore H. on December 13, 2020 at 9:13pm
I just applied for the savings account and misspelled my email address. Wondering if i can change. thanks!
Ally on December 13, 2020 at 9:33pm
Hi Theodore, if you’ll please give us a call at 1-877-247-2559, or chat with us online at ally.com, one of our team members will be more than happy to help assist you.
sanjay on December 18, 2020 at 4:01am
hello