Help Center

To view or update your privacy and marketing communication preferences any time, log in to Ally Auto and do the following:

1. Select Privacy Preference from your Profile and Settings on your Auto Snapshot
2. View and edit your Information Sharing and Marketing Communication preferences
3. Select "Submit All Updates"

You can also call 1-800-204-2197 to manage your preferences using our automated system.

No, your privacy preferences will apply across all of your Ally account types.

Your choices won't expire.

No, people who share an account can't view or edit each other's privacy or marketing preferences.