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Payments

Payment Processing Center
P.O. Box 9001951
Louisville, KY 40290-1951

Payment Disputes, Payments with Restrictions or Endorsements, or Customer Service Correspondence

Ally Financial
P.O. Box 380901
Bloomington, MN 55438

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General Bank Correspondence

Ally Bank Customer Care
P.O. Box 951
Horsham, PA 19044

Deposits

Ally Bank
P.O. Box 13625
Philadelphia, PA 19101
(Send deposits and endorsed checks, not cash.)

It's faster to deposit checks and get documents to us online. You can  log in to your account  any time to access Ally eCheck Deposit℠ or send a secure message. For the best experience, use the Ally Mobile app.

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1-855-256-2559

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Saturday, 10am - 4pm ET

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Ally Invest
P.O. Box 30248
Charlotte, NC 28230

Lending

(Formerly HCS)

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1-888-568-0186

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Lending General Questions:

1-800-427-9184

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Saturday, 10am - 5pm ET

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Ally Lending
P.O. Box 653074
Dallas, TX 75265-3074

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