Our site works better with JavaScript enabled. Learn how to turn it on in your browser.

Help Center

Search

Ally search isn’t available right now.

We’ll have things back up as soon as possible. Please check back later or contact us.

We didn't find any matches for "", but we did find:

Top Results

Results for ""

We didn't find any matches for ""

Search tips

Check for incorrect spelling
Use different keywords
Try typing a complete question like "How do I order checks?"

If you still can't find what you're looking for, please contact us.

Vehicle repairs FAQs

You can take your vehicle to any dealership or licensed repair shop in the U.S. or Canada for repairs.
Was this helpful?
How could we improve this answer?
With Ally Premier Protection, the repair facility manages the paperwork and the claim payment. You're only responsible for paying your deductible, if applicable. If you paid for repairs, please call us at 1-800-631-5590 to request reimbursement.
Was this helpful?
How could we improve this answer?
Any covered repairs require authorization. However, the dealer or licensed mechanic of your choice can manage the entire claims process for you, including securing authorization.
Was this helpful?
How could we improve this answer?
Most claims are approved immediately upon request.
Was this helpful?
How could we improve this answer?

< Back to Auto Financing help < Back to Vehicle repairs