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Vehicle repairs FAQs

You can take your vehicle to any dealership or licensed repair shop in the U.S. or Canada for repairs.
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With Ally Premier Protection, the repair facility manages the paperwork and the claim payment. You're only responsible for paying your deductible, if applicable. If you paid for repairs, please call us at 1-800-631-5590 to request reimbursement.
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Any covered repairs require authorization. However, the dealer or licensed mechanic of your choice can manage the entire claims process for you, including securing authorization.
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Most claims are approved immediately upon request.
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