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ATMs & Withdrawals FAQs

  • How do I make a withdrawal from my Online Savings Account?

    You can withdraw money in 4 ways:

    • Online funds transfer
    • Outgoing wire transfer
    • Telephone transfer
    • Check request

    You should know that there are a few guidelines to these transactions:

    You can always call us and request a check made out to you. You can also make unlimited deposits. But, Federal law limits other electronic, telephone and check transactions to a total of 6 per statement cycle. These limited transactions can be to other accounts or to a third party. If you go over the limit we charge $10 per transaction.

  • How many withdrawals can I make from my Online Savings Account each month?

    You can make six withdrawals and transfers per statement cycle from your Online Savings Account. The limit is set by federal law for electronic and telephone transactions from all U.S. savings and money market accounts. Please remember, you will be charged a $10 fee for each transaction that exceeds this limit.

  • How do I make withdrawals from my Money Market Account?

    You can withdraw money by online electronic funds transfer, telephone transfer, check, check card point-of-sale transactions, and ATM machine.

    Please remember that federal law limits the number of most electronic, telephone and check transactions from all U.S. money market accounts to six per statement cycle. We charge $10 for each transaction over 6 per statement cycle. If you exceed this limit on more than an occasional basis, we may be required to close your Money Market Account.

    Fortunately, ATM withdrawals are unlimited. To find a nearby ATM, use the Ally ATM & Cash Locator.

  • How many withdrawals can I make from my Money Market Account each month?

    Federal law limits the number of withdrawals and transfers you may make from your Money Market Account during each statement cycle. You can make up to six withdrawal transactions — including electronic fund transfers and telephone transfers, checks, and debit card purchases — per statement cycle. Each transfer or payment from your Money Market Account is counted as one of the six limited transfers. You will be charged a $10 fee for each transaction that exceeds this limit. Fortunately, ATM withdrawals are unlimited.

  • How do I make a withdrawal from my IRA Online Savings Account?

    Because the online savings account is part of your IRA with Ally, you will need to request a distribution. To do this, you can either log in to online banking and complete the distribution request, call us at 877-247-ALLY (2559) 24/7, or complete and mail in the Distribution Form. Please remember that federal law limits the number of withdrawals and transfers from all U.S. savings and money market accounts to 6 per statement cycle. Unfortunately, you will be charged $10 for each transaction that exceeds this limit. If you exceed this limit on more than an occasional basis, we may be required to close your IRA Online Savings account.

  • How many withdrawals can I make from my IRA Online Savings Account each month?

    You can make up to 6 withdrawals and transfers per month.

    The limit is set by federal law for most electronic/ telephone/ check transactions from all U.S. savings and money market accounts. Please remember, you will be charged a $10 fee for each transaction after 6. If you exceed the transaction too many times, we may close your IRA Online Savings Account.

    Please consult your tax professional for details on IRA distributions or withdrawals.

  • How can I access the money in my Interest Checking Account?

    Access your account, make payments, or move your money from your computer or mobile device. You can also:

    • Use a debit card or checks for purchases and payments

    • Make payments using free Online Bill Pay

    • Get cash back when you shop with your debit card

    • Get cash from an ATM (To find a nearby ATM, use the Ally ATM & Cash Locator)

    • Transfer money between your Ally accounts

    • Transfer money from your Ally accounts to non-Ally accounts

    • Call us to obtain a cashier's check or for a wire transfer

  • Is there a daily ATM withdrawal limit with Ally's Interest Checking Account?

    Yes. For your protection, you can withdraw up to $1,000 a day from ATMs. To find a nearby ATM, use the Ally ATM & Cash Locator.

  • Where can I find Ally ATMs?

    You won't see an Ally branch or ATM, but you can use your Ally debit card at any ATM worldwide. Plus, if you use any ATM in the U.S., we'll automatically reimburse ATM fees charged by other banks at the end of your monthly statement period.

    To find an ATM, use the Ally ATM & Cash Locator at allybank.com. You can also use the ATM & Cash Locator at our mobile banking site—m.allybank.com—or download our Mobile Banking app for iPhone® or Android™.

  • What are Ally's ATM fees?

    Ally doesn't charge fees to use ATMs nationwide. And, if you are charged ATM fees by other banks in the U.S., we'll automatically reimburse you at the end of your monthly statement period. To find a nearby ATM, use the Ally ATM & Cash Locator.

  • Will I pay a fee for using an ATM in a foreign country?

    If you use an ATM in a foreign country, you may be charged a fee of up to 1% of the transaction amount for the currency conversion and/or cross border transaction. Ally only reimburses ATM fees charged by other banks if the ATM is in the US.

  • How do I protect myself from an overdraft?

    You can link your Interest Checking Account to an Ally Online Savings Account or Money Market Account by calling us at 1-877-247-ALLY (2559). If you don't have an Online Savings Account or Money Market Account, you can open one online or call us.