M - F 9:30 am – 6:30 pm ET, Sat 9 am – 6 pm ETMonday through Friday 9:30 am to 6:30 pm eastern time and Saturday 9:00 am to 6:00 pm eastern time
Your Authority By logging on to a Site, you agree that you have the authority to agree to these Terms on behalf of the dealership for which you work.
People Authorized to Use the Sites Only employees of properly licensed motor vehicle dealerships that have an existing business relationship with Ally may log on and use a Site. Your customers and suppliers are not allowed to use the Sites.
Chat When you visit a Site, we may, in our sole discretion, make available to you an interactive online chat service ("Chat"). Chat is provided to you as a convenience only, to assist in your understanding of certain of Ally's products and services. Ally makes no warranty or representation that Chat will be available for any particular product or service (even if Chat is offered for a different Ally product or service), nor does Ally warrant that Chat will be available at any particular time of day or be free of fault or error. If you activate or accept a Chat interaction on our Site, we will try to provide you with accurate, current information related to your question. Nothing that Ally communicates as part of a Chat session will be considered a representation, warranty, or other legally binding agreement regarding anything discussed during such Chat, including Ally's products, services, policies, processes, decisions, or response times. Ally employs encryption technology in its Chat service, and, for additional protection, Chat is only available to you after you log in with your user ID and password. However, we cannot guarantee protection from intruders or interceptors, so please keep that in mind when deciding whether or not you want to provide or request specific information.
User ID/Username and Password You are responsible for all activity that occurs while accessing a Site and you must keep your user ID/username and password safe and secure. Contact us immediately if there is any unauthorized use of your user ID/username or password. If you provide either your user ID/username or password to someone else, you are authorizing that person to access the Site in your name and you will be solely responsible for any and all activity or transactions the person performs using either your user ID/username or password. All transactions performed by that person, even those you did not intend or want performed are considered authorized transactions.
Customer Account Access From time to time, Ally may make information relating to our retail installment sale and lease customers available to you. You will only obtain such information where it is necessary to process a transaction requested by the customer, or where such information is used for joint marketing activities as permitted under a Joint Marketing Agreement between your dealership and Ally. Any other use of such information is prohibited, unless Ally agrees in writing.
Copyright All text, images, graphics, animation, video, music, data, and other materials on the Sites are subject to copyright and other intellectual property rights of Ally Financial Inc., its subsidiaries, affiliates or licensors. These materials may not be copied, reproduced, distributed, modified, licensed, or reposted to other websites without the express written permission of Ally Financial Inc. Systematic retrieval of data or other content from this website to create or compile a collection, database or compilation without prior written permission from Ally Financial Inc. is strictly prohibited.
Trademarks Ally and its logos, as well as other trademarks and service marks (collectively, the "marks") appearing on this website are marks of Ally Financial Inc., its subsidiaries, affiliates, or licensors.
Links The Site may contain links to third party websites not controlled by Ally. Ally does not endorse these third party websites or any content on those websites, and has no control or responsibility for the content on such third party websites. Access to any third party website is at your own risk.
No Warranty YOUR USE OF THE SITES AND ALL INFORMATION, PRODUCTS, AND OTHER CONTENT INCLUDED IN OR ACCESSIBLE FROM THE SITES (WHETHER PROVIDED OR MADE AVAILABLE BY US OR A THIRD PARTY SERVICE PROVIDER) IS AT YOUR SOLE RISK. ALLY DOES NOT PROMISE THAT THE SITES, THE ONLINE SERVICES OR ANY MATERIALS, CONTENT, SERVICES OR FEATURES OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITES, THE ONLINE SERVICES, THE MATERIALS, THE CONTENT AND RELATED SERVICES ARE PROVIDED TO YOU "AS IS" AND "AS AVAILABLE." ALLY DISCLAIMS ALL IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE.
Limitation of Liability IN NO EVENT WILL WE OR ANY OF OUR OFFICERS, DIRECTORS, SHAREHOLDERS, PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS, LICENSORS, OR THIRD PARTY SERVICE PROVIDERS BE LIABLE TO YOU FOR DAMAGES DUE TO OUR FAILURE TO COMPLETE AN ONLINE SERVICE OR ANY OTHER SERVICE. NEITHER WE NOR ANY OF OUR OFFICERS, DIRECTORS, SHAREHOLDERS, PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS, LICENSORS, OR THIRD PARTY SERVICE PROVIDERS WILL BE LIABLE FOR ANY SPECIAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, EVEN IF ALLY IS ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES. You agree to indemnify and hold Ally and its parent, subsidiaries, affiliates, officers, directors, agents and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this Agreement or any documents it incorporates by reference, or your violation of any law or the rights of a third party.
Changes to Terms Ally may change these Terms from time to time by posting a revised version of these Terms, or by any other method as permitted by law. Use of a Site after revised Terms have been made available means you accept the revised Terms. You should regularly review these Terms for any changes or additional terms.
Restricting Access Ally may suspend your access to all or any part of a Site at any time and for any reason without prior notice to you.