SmartAuction is an industry-leading internet auction that offers access to a virtual inventory of wholesale vehicles for eligible dealers of all brands. You can make or receive offers from your computer or mobile device on select vehicles for sale and receive access to auction inventory and vehicle sales data nationwide.
You're protected by our arbitration policy
Our arbitration rules help protect users from misleading vehicle descriptions an undisclosed vehicle damage, so you can buy and sell with confidence.
Our policy is generally consistent with, and in some areas exceeds, the National Auto Auction Association (NAAA) arbitration policies.
Benefits
As a SmartAuction user, you can:
Get a first look at closed and open-sale inventory
Search by vehicle type, year, make, model and more
Save searches for only the models you want to buy
Receive email notifications when vehicles you’re seeking become available
Make offers on eligible vehicles you’re interested in
Receive online transportation quotes from national companies
Experience live, daily auctions with fixed-price evening and weekend sales
Earn Ally Dealer Rewards
Testimonials
See what dealers have to say about the SmartAuction experience.
Buying
Online, at home or at your office, SmartAuction puts thousands of quality used vehicles at your fingertips. Both franchised and independent dealers can get a first look at a variety of makes and models. See how you get more with SmartAuction.
More access to the vehicles you want
Search by used vehicle type, year, make, model and more
Create custom vehicle searches and receive email notifications
Receive transportation quotes from select national companies
Access local and national used vehicles from original equipment manufacturers (OEMs), banks and financial service institutions, rental agencies, fleet management and repossession companies, physical auctions and select dealerships
Stay connected 24/7
More ways to bid and buy
Online access to daily-live bid auto auction and fixed price Buy Now evening sale
Make offers or ask questions on eligible vehicles you are interested in buying
Review wholesale guide book values and vehicle history reports
Find vehicles that qualify for the Ally Dealer Rewards Program
More confidence when you buy
Most SmartAuction vehicles have inspection reports with detailed photos and damage information when applicable
Straightforward arbitration policy to help protect you from material deviations in vehicle descriptions or an undisclosed adverse condition of the vehicle.
Selling
Get your vehicles in front of thousands of potential buyers online. It only takes a few minutes to create a vehicle posting and manage your posted vehicles with SmartAuction.
What you can do as a seller on SmartAuction
Post used vehicles without fees; pay only when you sell
Manage your account online; view vehicle hits and compare prices
Receive text and email notifications of offers and questions from potential buyers
Eliminate the unnecessary expenses of transporting vehicles to physical auction locations
Many sellers across many different industries
Original equipment manufacturers (OEM)
Banks and financial service institutions
Rental agencies
Fleet management companies
Repossession companies
Physical auctions
Dealerships
Flexibility in financing options
A majority of transactions are settled through electronic funds transfers (EFT) or Automated Clearing House (ACH) payments
Ally-financed dealers’ purchases are settled through SmartCash®
Other pre-approved financial companies may also be available to finance a purchase
Contact Us
If you have general questions about SmartAuction or need help with registration or training, simply fill out the form below and we’ll contact you.
FAQs
We have answers.
You have 4 purchase options on SmartAuction:
Place Bid You can place manual bids during the daily live auction in $100 increments. For example, enter $7,300, not $7,225.
Autobid With Autobid, you can set the maximum amount you're willing to pay for each vehicle. SmartAuction will then bid for you in $100 increments against any competing bids up to your Autobid price.
Buy Now During or after the live auction, you can bypass the bidding process and purchase the vehicle immediately at the Buy Now price, when available. This is the fastest and most direct way to buy a vehicle on SmartAuction. Buyers can also purchase vehicles with Buy Now prices during evenings and weekends.
Make Offer If the seller of the vehicle is willing to accept offers, select the Offer button, enter your offer and submit it.
The vehicle details page shows the actual storage location of each vehicle, which could be at dealerships, central storage facilities, physical auctions or established rental return locations.
Buyers are responsible for vehicle pick-up and related costs. They must take physical possession of each vehicle acquired through SmartAuction within 5 business days, beginning the first business day after the date SmartAuction notifies them of a winning bid.
SmartAuction works with several national transportation providers, allowing buyers to obtain estimates and arrange transportation for purchased vehicles:
Ready Auto Transport
CarsArrive
United Road
McNutt Automotive Logistics
Central Dispatch
You can buy vehicles on SmartAuction if you are a licensed and approved franchised or independent dealer with financing through Ally or an approved finance source. You can also fund your purchases through Automated Clearance House (ACH) using your own dealership bank account.
Contact us online or call the SmartAuction Help Desk at 1-877-273-5572, Monday - Friday, 8 am - 7 pm ET for more information.
To start your enrollment, complete this form.
If you're a Dealer Group, have any questions or want to enroll by phone, call us at 1-877-273-5572 to get started. We're here Monday - Friday, 8 am - 7 pm ET.