Core Values: LEADing at Ally

"Culture serves as our foundation, and our core values are the guideposts by which we chart our course, define our success and relate to one another. Simply put, outstanding cultures breed outstanding results."
CEO Mike Carpenter

At Ally, each day we aim to live up to the very definition of our name – with our customers, business partners, colleagues and communities – by being a partner, by being accountable, and at our very core, by striving to LEAD.


  • Look Externally

    We strive to meet and exceed the needs of our customers with agility, speed and innovation. We lead the marketplace by continually evolving, responding quickly and delivering our customers a superior experience.

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  • Execute with Excellence

    Good enough is never enough. With a focus on continuous improvement, our actions are driven by sound analysis and an intense focus on excellence.

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  • Act with Professionalism

    We operate with integrity, hold ourselves and each other accountable, treat others with respect and embrace diversity and inclusion. This is the cornerstone to our long-term success and at the very foundation of what it means to be an Ally.

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  • Deliver Results

    We are passionate about winning – for our customers, our teams and our company. Success is measured by both the outcome and the path to achieve it.

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What does it mean to be a better kind of financial services company? Be obviously better. Talk Straight. Do right by customers. Ally.  It's just the right thing to do.