Banking with Ally

We are an online bank

Ally Bank doesn't have expensive physical locations, which makes it easier for us to offer:

  • Competitive rates
  • No hidden fees
  • 24/7 live customer care
  • No ATM fees at any ATM nationwide

You can bank by phone, chat, or using your computer or mobile device. And you have the freedom to monitor and move your money anytime, anywhere.

We built the online bank you wanted

Already have an Ally Bank account?

Frequently asked questions

  • How do I add money to my account?

    There are several ways you can add money to your account:

    • Transfer funds between your Ally Bank accounts
    • Transfer funds between your Ally Bank and non-Ally Bank accounts
    • Remotely deposit checks with Ally eCheck Deposit℠
    • Set up direct deposit (PDF)
    • Send a wire transfer (PDF)
    • Mail checks to:

    • Ally Bank
      P.O. Box 13625
      Philadelphia, PA 19101-3625

      Make sure checks are properly endorsed on the back with "For Deposit Only" and the signatures of all payees. Please don't send cash.

  • Can I deposit cash?

    No. We don't accept cash deposits. However, there are several ways you can make a deposit into your account.

    • Remote check deposit with Ally eCheck Deposit℠
    • Online transfers and direct deposit
    • Wire transfers and mail
  • How can I keep in touch with Ally?

    We have customer care associates across the country ready to help you whenever you need it. You can call or chat with us 24/7, or send a secure email right from your online banking account.

  • What is Ally Mobile Banking?

    It’s an easy way to keep up with your bank accounts anywhere, anytime. You can access your Ally accounts through your mobile device’s browser at Or you can download our free Ally Mobile Banking apps (for supported Apple®, Android and Windows® Phone 8 devices).

    Mobile Banking Features

    Mobile Site Windows® Phone 8 App iPhone Mobile App Android Mobile App
    Check account balance
    Find ATMs
    Set up and manage one-time and recurring transfers
    Deposit checks with Ally eCheck Deposit
    Pay bills
    Use Popmoney® to send and receive money
  • What can I do with Mobile Banking?

    With Ally Mobile Banking, you can:

    • Make deposits
    • Pay your bills
    • Transfer money within your Ally accounts, or between your Ally and non-Ally accounts
    • Find nearby ATMs and cash back locations
    • View your balances and search transaction history

24/7 Customer Service

You can call us at 1-877-247-ALLY (2559), chat with us online or email us anytime you like.