Banking with Ally: Overview

We are a branch-free bank.

Ally doesn’t have expensive physical locations, which makes it easier for us to offer:

  • Competitive rates
  • No hidden fees
  • 24/7 live customer care
  • No ATM fees at any ATM nationwide

When you choose Ally, you can bank by phone, chat, or using your computer or mobile device. And you have the freedom to monitor and move your money anytime, anywhere.

We built the online bank you wanted

Already have an Ally account?

Ready to start banking with Ally?

Check out our savings, CDs and checking accounts.

Easy sign up, didnt have to walk into a branch, free to bank online, so far has been great and i will recommend to all friends and family. (Jason B via Ally Give Feedback) Learn more

24/7 Customer Service

You can call us at 1-877-247-ALLY (2559), chat with us online or email us anytime you like.

Frequently asked questions

  • How do I add money to my account?

    There are six ways to add money to your account:

    • Move funds online between Ally accounts
    • Transfer funds between your Ally and non-Ally accounts
    • Submit your check images with Ally eCheck DepositSM
    • Use the direct deposit form to set up your paycheck or Social Security deposits. Download form
    • Make a wire transfer
    • Send checks by U.S. mail (Please don't send cash)

  • Can I deposit cash?

    Sorry, but we don’t accept cash deposits.

  • How can I keep in touch with Ally?

    We have customer care associates across the country ready to help you whenever you need it. You can call or chat with us 24/7, or send a secure email right from your online banking account.

  • What is Ally Mobile Banking?

    Ally's Mobile Banking service is an easy way to keep up with your bank accounts on the go. You can make deposits, pay your bills, transfer funds, view and search transaction history, and find ATMs—all from your mobile device. Download our Mobile Banking app, or go to m.allybank.com, to access your account from your mobile device.

  • What can I do with Mobile Banking?

    With Ally Mobile Banking, you can:

    • Make deposits
    • Pay your bills
    • Transfer money within your Ally accounts, or between your Ally and non-Ally accounts
    • Find nearby ATMs and cash back locations
    • View your balances and search transaction history