Help Center

Theft Protect FAQs

  • Who do I contact with questions about Theft Protect?

    Please call us at 1-877-357-8477 (option #6), Mon-Fri, 8 am – 7 pm ET.

  • How is the Theft Protect identity number placed on a vehicle?

    Each unique and traceable Theft Protect personal identity number is indelibly placed on the vehicle in one of these ways:

    • Theft Protect Etch - provides traceable ID numbers that are chemically etched into each of the vehicle's windows
    • Theft Protect Phantom Footprints - Permanent, tamper-resistant labels are applied to the vehicle on six different areas. These labels leave a traceable mark if removed.

    Both programs include anti-theft decals for the windows to help deter thieves.

  • How do I start selling Theft Protect or get more information?

    Please call us at 1-877-357-8477 (option #6), Mon-Fri, 8 am – 7 pm ET.

  • What are some features of Theft Protect coverage?

    Theft Protect coverage features include:

    • Identification of vehicle ownership in the event of a recovery
    • Guaranteed payment for non-recovered vehicles
    • Guaranteed payment for vehicles recovered as a total loss
    • Deductible coverage for vehicles recovered and repairable