Dealer Help Desk:

SmartAuction

SmartAuction

move more vehicles,
find more inventory,
 
get more done.

Benefits

SmartAuction is an industry-leading internet auction that offers access to a virtual inventory of wholesale vehicles for eligible dealers of all brands. You can make or receive offers from your computer or mobile device on select vehicles for sale and receive access to auction inventory and vehicle sales data nationwide.

You’re protected by our arbitration policy

Our arbitration rules help protect users from misleading vehicle descriptions an undisclosed vehicle damage, so you can buy and sell with confidence.

Our policy is generally consistent with, and in some areas exceeds, the National Auto Auction Association (NAAA) arbitration policies.

Benefits

As a SmartAuction user, you can:

  • Get a first look at closed and open-sale inventory
  • Search by vehicle type, year, make, model and more
  • Save searches for only the models you want to buy
  • Receive email notifications when vehicles you’re seeking become available
  • Make offers on eligible vehicles you’re interested in
  • Receive online transportation quotes from national companies
  • Experience live, daily auctions with fixed-price evening and weekend sales
  • Conduct business while on the move with the SmartAuction mobile app
  • Earn Ally Dealer Rewards

Buying

Buying

Online, at home or at your office, SmartAuction puts thousands of quality used vehicles at your fingertips. Both franchised and independent dealers can get a first look at a variety of makes and models. See how you get more with SmartAuction.

More access to the vehicles you want

  • Search by used vehicle type, year, make, model and more
  • Create custom vehicle searches and receive email notifications
  • Receive transportation quotes from select national companies
  • Access local and national used vehicles from original equipment manufacturers (OEMs), banks and financial service institutions, rental agencies, fleet management and repossession companies, physical auctions and select dealerships
  • Stay connected 24/7

More ways to bid and buy

  • Online access to daily-live bid auto auction and fixed price Buy Now evening sale
  • Make offers or ask questions on eligible vehicles you are interested in buying
  • Review wholesale guide book values and vehicle history reports
  • Find vehicles that qualify for the Ally Dealer Rewards Program

More confidence when you buy

  • Most SmartAuction vehicles have inspection reports with detailed photos and damage information when applicable
  • Some vehicles meet certain certification standards including our "Ready4Retail" standard: a 90-plus-point inspection process that means when you buy it, it should be ready to place on your retail lot
  • Straightforward arbitration policy to help protect you from material deviations in vehicle descriptions or an undisclosed adverse condition of the vehicle.

More access to the vehicles you want

  • Search by used vehicle type, year, make, model and more
  • Create custom vehicle searches and receive email notifications
  • Receive transportation quotes from select national companies
  • Access local and national used vehicles from original equipment manufacturers (OEMs), banks and financial service institutions, rental agencies, fleet management and repossession companies, physical auctions and select dealerships
  • Stay connected 24/7

More ways to bid and buy

  • Online access to daily-live bid auto auction and fixed price Buy Now evening sale
  • Make offers or ask questions on eligible vehicles you are interested in buying
  • Review wholesale guide book values and vehicle history reports
  • Find vehicles that qualify for the Ally Dealer Rewards Program

More confidence when you buy

  • Most SmartAuction vehicles have inspection reports with detailed photos and damage information when applicable
  • Some vehicles meet certain certification standards including our "Ready4Retail" standard: a 90-plus-point inspection process that means when you buy it, it should be ready to place on your retail lot
  • Straightforward arbitration policy to help protect you from material deviations in vehicle descriptions or an undisclosed adverse condition of the vehicle.

Selling

Selling

Get your vehicles in front of thousands of potential buyers online. It only takes a few minutes to create a vehicle posting and manage your posted vehicles with SmartAuction. 

What you can do as a seller on SmartAuction

  • Post used vehicles without fees; pay only when you sell
  • Manage your account online; view vehicle hits and compare prices
  • Receive text and email notifications of offers and questions from potential buyers
  • Eliminate the unnecessary expenses of transporting vehicles to physical auction locations

Many sellers across many different industries

  • Original equipment manufacturers (OEM)
  • Banks and financial service institutions
  • Rental agencies
  • Fleet management companies
  • Repossession companies
  • Physical auctions
  • Dealerships

Flexibility in financing options

  • A majority of transactions are settled through electronic funds transfers (EFT) or Automated Clearing House (ACH) payments
  • Ally-financed dealers’ purchases are settled through SmartCash®
  • Other pre-approved financial companies may also be available to finance a purchase

What you can do as a seller on SmartAuction

  • Post used vehicles without fees; pay only when you sell
  • Manage your account online; view vehicle hits and compare prices
  • Receive text and email notifications of offers and questions from potential buyers
  • Eliminate the unnecessary expenses of transporting vehicles to physical auction locations

Many sellers across many different industries

  • Original equipment manufacturers (OEM)
  • Banks and financial service institutions
  • Rental agencies
  • Fleet management companies
  • Repossession companies
  • Physical auctions
  • Dealerships

Flexibility in financing options

  • A majority of transactions are settled through electronic funds transfers (EFT) or Automated Clearing House (ACH) payments
  • Ally-financed dealers’ purchases are settled through SmartCash®
  • Other pre-approved financial companies may also be available to finance a purchase. Just ask us how

Contact Us

Contact Us

If you have general questions about SmartAuction or need help with registration or training, simply fill out the form below and we’ll contact you.

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FAQs 

We have answers. 

You have 4 purchase options on SmartAuction:

Place Bid
You can place manual bids during the daily live auction in $100 increments. For example, enter $7,300, not $7,225.

Autobid
With Autobid, you can set the maximum amount you're willing to pay for each vehicle. SmartAuction will then bid for you in $100 increments against any competing bids up to your Autobid price.

Buy Now
During or after the live auction, you can bypass the bidding process and purchase the vehicle immediately at the Buy Now price, when available. This is the fastest and most direct way to buy a vehicle on SmartAuction. Buyers can also purchase vehicles with Buy Now prices during evenings and weekends.

Make Offer
If the seller of the vehicle is willing to accept offers, select the Offer button, enter your offer and submit it.

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