Ally Bank
  • 1-877-247-2559
  • Open 24/7

When You Need to Settle an Estate


We're here to help

We understand settling an estate can be complicated, and financial matters are the last thing you want to deal with during difficult times. Whether you're a beneficiary, executor of an estate or need to transfer account ownership, we'll do our best to guide you through next steps and help make the process as easy as possible.

Step 1

Call us at 1-877-247-2559

When you're ready, give us a call. We're unable to provide account information until we receive your documents, but it'll help to know more about your specific situation.

Step 2

Gather your documents

Depending on the circumstances, we'll need some documents from you to get started.

Select your situation

Documents we'll need:

Print Checklist

Don't see what you're looking for?

Step 3

Send us your documents

A customer care associate will review your documents as quickly as possible. You should hear from us within 10 days of receiving them to discuss next steps if necessary.

Mail documents to:
Ally Bank
P.O. Box 951
Horsham, PA 19044

Keep in mind, this information is specific to Ally Bank accounts when an owner passes away. Since every situation is different and some requirements vary by state, we recommend you speak to a financial professional or estate attorney.

Our customer care team
is available to help
24/7
1-877-247-2559

Beneficiary Options

If you inherit IRA funds, you also have some options. Whatever you decide, make sure to include the necessary forms along with your other documents. View All IRA and Account Application Forms

Spouse Beneficiary options

  • Move funds into your Ally Bank IRA
  • Open an inherited Ally Bank IRA
  • Transfer funds to an account at another bank
  • Take a full distribution

Non-spouse beneficiary options

  • Open an inherited Ally Bank IRA
  • Transfer funds to an account at another bank
  • Take a full distribution

Minor beneficiary options

  • Open a custodial account with us
  • Transfer funds to an account an another bank
  • Take a full distibution

Trust beneficiary options

  • Transfer funds to an account at another bank
  • Take a full distribution

Keep in mind

If a Traditional or SEP IRA owner had a Required Minimum Distribution (RMD) for the year of their passing that hasn’t been met, you may be required to take your portion of that RMD. We recommend you speak to a tax professional to discuss all your options.

Beneficiary Options

If you inherit IRA funds, you also have some options. Whatever you decide, make sure to include the necessary forms along with your other documents. View All IRA and Account Application Forms

Estate beneficiary options:

  • Open an Estate Account with us
  • Take a full distribution

Keep in mind

If a Traditional or SEP IRA owner had a Required Minimum Distribution (RMD) for the year of their passing that hasn’t been met, you may be required to take your portion of that RMD. We recommend you speak to a tax professional to discuss all your options.

Don't see what you're looking for?

If the account owner has a Uniform Gift to Minors Act (UGMA) or Guardianship account, please call us at 1-877-247-2559. Our customer care team will provide you with specific requirements related to your situation.

We'll need a copy of the guardian's driver's license, other valid form of ID and guardianship documentation if the beneficiary is a minor.

Valid Forms of ID

We can accept any of the following:

  • Driver's license
  • U.S. passport or passport card
  • Photo or non-photo ID
  • Immigration card
  • Foreign government-issued passport (must show proof of residence)
  • Permanent residence card
  • U.S. military or common access card