Auto:

manage your account

Manage Your Account

take the wheel.

Make payments, view your FICO® Score and manage your vehicle by enrolling in Ally Auto, your access point to all your Ally vehicle accounts.

Manage Your Account

take the wheel.

Make payments, view your FICO® Score, and manage your vehicle by enrolling in Ally Auto, your access point to all your Ally vehicle accounts.



You're in the driver's seat with Ally Auto

Enrollment puts you in control with several easy ways for you to manage your vehicle account online.

  • Stay on track with Auto Pay

    Never worry about missing a payment when you enroll in Auto Pay. You’ll be able to stay on schedule by setting up recurring payments.


  • All your account details in one place

    Log in to manage your vehicle preferences, customize alerts, set up billing reminders, receive paperless statements, and review your payment history.


  • Keep tabs on your credit

    You have the option to view your FICO® Score every time you sign in with no impact to your credit.


  • Track your title

    Once you’ve paid off your vehicle, you can stay informed on when you'll receive your title with Title Tracker. You’ll also receive email alerts about your title/lien status along the way.

Already enrolled in Ally Auto? Log in to your account now.

Stay on track with Auto Pay

Never worry about missing a payment when you enroll in Auto Pay. You’ll be able to stay on schedule by setting up recurring payments.


All your account details in one place

Log in to manage your vehicle preferences, customize alerts, set up billing reminders, receive paperless statements, and review your payment history.


Keep tabs on your credit

You have the option to view your FICO® Score every time you sign in with no impact to your credit.


Track your title

Once you’ve paid off your vehicle, you can stay informed on when you'll receive your title with Title Tracker. You’ll also receive email alerts about your title/lien status along the way.

Already enrolled in Ally Auto? Log in to your account now.


Download the app

Download the app

Once you’re enrolled, download the Ally Auto app for on-the-go account access. 

  • Make or schedule payments
  • Check your payment status
  • View or save online statements for your vehicle
  • Log in quickly and securely using your fingerprint or face authentication

Download the app

Once you’re enrolled, download the Ally Auto app for on-the-go account access. 

  • Make or schedule payments
  • Check your payment status
  • View or save online statements for your vehicle
  • Log in quickly and securely using your fingerprint or face authentication
Visit App Store
Visit Google play store

Ways to pay

We offer several easy ways for you to make a vehicle payment.

Ally Auto

Enroll for flexible online payment options.

 

Make one-time payments or use Auto Pay to set up recurring payments, all with no additional payment fees. Be sure to have your bank account number or routing number on hand when making a payment.

Your bank's bill pay feature

Pay using your bank's bill pay feature

 

Make sure you have your payment amount and Ally Auto account number on hand to set up a bill payment through your bank. Your bank may also require additional information, including the payment address.

By mail

Send a scheduled payment to:

 

Payment Processing Center
P.O. Box 9001951

Louisville, KY 40290-1951

 

  • Make sure to include your billing statement coupon with your check, if you have it available
  • If paying for one vehicle, please write your account number on your check
  • If paying for multiple vehicles, please include a list of your vehicle account numbers with your check

By phone

ACI PAY logo

Pay through ACI Pay, a service of ACI Payments, Inc.

 

You can pay through ACI Pay by calling 1-888-631-8930. You’ll need to have your Ally Auto account number, your bank account number or card number, and your ZIP code on hand. Keep in mind that ACI Pay is a third party who may charge a fee for its payment services in addition to your payment amount.

Debit card payment

Make an online debit card payment

 

Make a one-time online debit card payment through CheckFreePay. You’ll need to have your Ally Auto account number, your debit card number, and your ZIP code on hand. Keep in mind that CheckFreePay is a third party who may charge a fee for its payment services in addition to your payment amount.

In person

MoneyGram logo

MoneyGram

 

You can visit a MoneyGram location near you to make a one-time payment. Keep in mind that MoneyGram is a third party who may charge a fee for its payment services in addition to your payment amount.


Western Union logo

Western Union® Quick Collect®

 

You can visit a Western Union Quick Collect® location near you to make a one-time payment. Keep in mind that Western Union is a third party who may charge a fee for its payment services in addition to your payment amount.

We offer several easy ways for you to make a vehicle payment.

Ally Auto

  • Enroll for flexible online payment options.

    Make one-time payments or use Auto Pay to set up recurring payments, all with no additional payment fees. Be sure to have your bank account number and routing number on hand when making a payment.

Bank Bill Pay

  • Pay using your bank's bill pay feature

    Make sure you have your payment amount and Ally Auto account number on hand to set up a bill payment through your bank. Your bank may also require additional information, including the payment address.

By mail

  • Send a scheduled payment to:

    Payment Processing Center

    P.O. Box 9001951

    Louisville, KY 40290-1951

     

    • Make sure to include your billing statement coupon with your check, if you have it available
    • If paying for one vehicle, please write your account number on your check
    • If paying for multiple vehicles, please include a list of your vehicle account numbers with your check

By phone

  • ACI PAY logo

    Pay through ACI Pay, a service of ACI Payments, Inc.

    You can pay through ACI Pay by calling 1-888-631-8930. You’ll need to have your Ally Auto account number, your bank account number or card number, and your ZIP code on hand. Keep in mind that ACI Pay is a third party who may charge a money transfer fee for its payment services in addition to your payment amount.

     

Debit card payment

  • Make an online debit card payment

    Make a one-time online debit card payment through CheckFreePay. You’ll need to have your Ally Auto account number, your debit card number, and your ZIP code on hand. Keep in mind that CheckFreePay is a third party who may charge a fee for its payment services in addition to your payment amount.

In person

  • MoneyGram logo

    MoneyGram

    You can visit a MoneyGram location near you to make a one-time payment. Keep in mind that MoneyGram is a third party who may charge a fee for its payment services in addition to your payment amount.

  • Western Union logo

    Western Union® Quick Collect®

    You can visit a Western Union Quick Collect® location near you to make a one-time payment. Keep in mind that Western Union is a third party who may charge a fee for its payment services in addition to your payment amount.

Protect your vehicle

Ally Premier Protection logo

Protect your vehicle

You may think your manufacturer’s warranty covers costs associated with most of your vehicle’s potential repairs, but it may not. Ally Premier Protection offers peace of mind with 3 coverage options from simply the basics all the way up to the luxury components. In addition, we carry vehicle maintanence, GAP coverage, and leasing protection plans. 

Ally Premier Protection logo

Protect your vehicle

You may think your manufacturer’s warranty covers costs associated with most of your vehicle’s potential repairs, but it may not. Ally Premier Protection offers peace of mind with 3 coverage options from simply the basics all the way up to the luxury components. In addition, we carry vehicle maintanence, GAP coverage, and leasing protection plans. 

Ally currently offers customers the ability to speak with a representative in English or Spanish. If you would like to speak with a Spanish-speaking team member, call us at 1-888-925-2559.  All written communication will continue to be provided in English. A translation and description of commonly used debt collection terms is available in multiple languages on the New York City Department of Consumer Affairs website, www.nyc.gov/dca.


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