Payoff Quotes Help & FAQs

It's simple – Log in and select the vehicle from your Snapshot, then choose Lease-End Options. Follow the instructions to view your buyout or return estimate.

If you're returning a leased vehicle, you can make your payment online. If you want to buy out your lease, we'll let you know your options.

You can pay your vehicle off by logging in , selecting the vehicle from your Snapshot, then choosing Get Payoff Quote. You'll see an option to make your final payment online.

You can also mail your payoff payment to:

Payment Processing Center P.O. Box 71119 Charlotte, NC 28272-1119

If you mail your payment, remember to include your vehicle account number so we can process it ASAP.

The easiest way to make a payment is to log in, find your vehicle account in your Snapshot, and select Make a Payment—you can pay using your checking or savings account. You can also select Payments to enroll in Auto Pay.

Pay using a debit card

You can make a one-time online debit card payment through CheckFreePay. You'll need to have your vehicle account number, your debit card number, and your ZIP code on hand. Keep in mind: CheckFreePay is a third party that charges a $3.75 fee for its payment services, which is in addition to your payment amount.

Additional or early payments

You can make additional or early payments, however, we can't accept them from Direct Pay customers. If you'd like to make extra payments online, you'll need to cancel Direct Pay and enroll in Auto Pay. Or, give us a call at 1-888-925-2559.

Paying off your vehicle

In most cases, you can pay off your financed vehicle online. Log in, choose the vehicle from your Snapshot, then select Payments, then View Payoff Quote. If you leased your vehicle, you’ll want to choose Lease-End Options. Follow the instructions to view your estimate and pay off your vehicle.