When you enroll in Ally Auto, you’re automatically signed up for online statements. If you’d like to receive paper statements in addition to online statements, you can log in and update your preferences from your Paperless Settings.
Direct Pay customers are not eligible for mail or online statements.
Yes, you can change the payment date for your accounts. Keep in mind there may be fees applied depending on your contract details and if additional accounts are added to your consolidated statement. Contact us for additional details.
Note: If you've created a consolidated billing statement for your existing accounts with us and you are entering into new financing, let your dealer know your preferred payment due date before signing your contract.
Yes, we offer a consolidated billing statement for customers who have multiple accounts with us. This is a single billing statement that combines monthly invoices for open accounts that have the same payment date. You can then write one check to make your monthly payments. However, you can't be enrolled in Auto Pay or Direct Pay to get a consolidated billing statement. Contact Us to sign up.
No. All accounts must have the same payment due date to be included in a consolidated billing statement. Additional requirements may apply. Contact Us for details.
No. You can't get a consolidated billing statement if you're enrolled in Auto Pay or Direct Pay. All accounts must have the same payment due date to be included in a consolidated billing statement, and payments must be made for the total amount of the bill.
