At a minimum, you will be required to provide a copy of your orders indicating the date of entry to active service. Additional information may be required depending on whether you are in a Lease or Retail contract.
Contact our office at 1-877-713-5101 for more details.
An Ally SCRA specialist is available during normal business hours (9 am – 6 pm ET). Call us toll-free at 1-877-713-5101 or, for collect calls, dial 1-972-537-2389. You may also contact us by mail or fax. Our mailing address is P.O. Box 380901, Bloomington, MN 55438. Our fax number is 1-844-546-2585.
Late fees will be waived during your protection period. However, on a daily finance charge account, not making timely payments can affect the total amount of finance charges paid over the life of the account.
You should provide copies of any orders extending your period of active service. You may mail or fax your orders. Our mailing address is Ally Financial, P.O. Box 380901, Bloomington, MN 55438. Our fax number is 972-537-3264. For additional information, contact our office at 1-877-713-5101.
Some family members may be eligible for SCRA protection. For additional information contact our office at 1-877-713-5101.