Help Center

Demand Notes are unsecured floating-rate obligations of Ally Financial. They're a convenient way for members of the Ally Financial family to invest funds directly with Ally Financial.

Demand Notes are available to all employees and retirees of Ally Financial, as well as their immediate family members (spouse, children, parents, siblings, and grandparents of the employee or retiree). They are also available to auto dealers with a retail or wholesale financing relationship with Ally Financial, and their employees.

Demand Notes are not FDIC insured nor bank guaranteed and may lose value. They’re not deposits, but are unsecured floating-rate obligations of Ally Financial that mature on demand.

Visit our Demand Notes page to see current rates and yields.

The Demand Notes Service Center is open Monday through Friday from 8:30 am to 7 pm ET. Call 1-800-684-8823 or email ally_mailbox@ntrs.com.

For complete details, rules and policies, you should first read the prospectus (PDF 184 KB) and ensure that you are eligible to invest. To get started, simply complete and mail the investment form (PDF 569 KB) along with your initial investment of at least $1,000 to:

Ally Demand Notes
The Northern Trust Company
P.O. Box 75707
Chicago, IL 60675-5707

Select "electronic investment" in section 5 of the investment form. Electronic investments can be made automatically (at the same time each month) or whenever you want in amounts of $50 or more. You can also make electronic investments online by following your bank’s instructions and using this Automated Clearing House (ACH) information:

The Northern Trust Company
ABA Routing Number: 071000152
10-digit Demand Notes number
Registered name[s] on the Demand Notes

Signing up for online access is quick and easy. Go to demandnotes.com and select “Enroll in Online Access” under Manage your Demand Notes Online. Have your Demand Notes number handy when you begin the online enrollment process.

Yes, and you can also direct your paycheck, IRS tax refund or other recurring checks electronically. Give the following Automated Clearing House (ACH) information to the financial institution sending the funds:

The Northern Trust Company 
ABA Routing Number: 071000152
10-digit Demand Notes number
Registered name[s] on the Demand Notes

Call the Demand Notes Service Center at 1-800-684-8823, Monday through Friday from 8:30 am to 7 pm ET.

Your transfer account information will be available online within 24 hours of enrollment.

For ACH and wire transfers, use the ABA routing number that’s printed just above the memo line (071000152). The ABA routing number printed at the bottom of the Ally Demand Note checks (071923828) is used only for Demand Notes check processing.

It’s a way for us to verify that a signature is authentic and is designed to protect you from unauthorized changes by unauthorized persons when you add or change your Demand Notes registration, investment options or redemption options. A notary stamp does not meet the requirement for a medallion signature guarantee. Read the prospectus to learn more about specific circumstances when one is required.

You can get one from a bank or other financial institution. There may be a charge for the medallion signature guarantee, and the bank or financial institution may require you to provide certain documentation, such as a birth certificate.