Ally's Text Message Terms and Conditions

Consent for Texts
By participating in the Ally Mobile Text program, you consent to receive welcome messages, account updates, generic account alerts, fraud notifications, other account-related alerts and 2-way payment reminders. We don’t charge a message delivery fee, but standard message and data rates from your carrier may apply. Check with your provider if you have any questions about your plan and the cost of receiving text messages.


Carriers are not responsible for any delayed or undelivered messages. Messages may be delayed or not delivered due to factors outside of the carrier’s control.

Text Shortcuts:

  • Security Codes

    • Text STOP to 25597 to stop receiving any future security codes in relation to your accounts with Ally.
    • If you texted STOP in the past to keep from receiving security codes and wish to receive them again, text OPTIN to 25597. Message and data rates may apply. Message frequency varies.
    • Text HELP for help.
  • Deposits SMS Alerts

    • Text STOP to 25598 to stop receiving any future Deposits text alerts in relation to your accounts with Ally.
    • If you texted STOP in the past to keep from receiving Deposits text alerts and wish to receive them again, text OPTIN to 25598. Message and data rates may apply. Message frequency varies.
    • Text HELP for help.
  • Auto Consumer SMS Alerts

    • Text STOP to 25591 to stop receiving any future Auto Consumer text alerts in relation to your accounts with Ally.
    • If you texted STOP in the past to keep from receiving Auto Consumer text alerts and wish to receive them again, text OPTIN to 25591. Message and data rates may apply. Message frequency varies.
    • Text HELP for help.
  • Auto Collections SMS Alerts

    • Text STOP to 255923 to stop receiving any future Auto Collections text alerts in relation to your accounts with Ally.
    • If you texted STOP in the past to keep from receiving Auto Collections text alerts and wish to receive them again, text OPTIN to 255923. Message frequency varies.