Personal Security Tips

Mobile Security

Consider these tips to help you stay safe and secure when you're using our Ally Bank and Ally Auto mobile tools.

Manage your privacy settings

Monitor how apps use your personal information. Make sure you feel comfortable with the way they use these details. For example, some apps share your location and phone number with other people in your vicinity.

Password protect your mobile device

Set your device to lock when it's not being used. This will help prevent someone from getting access to your personal data.

Install software to find and remotely wipe your mobile phone

This software can help you locate your phone via GPS or remotely remove all data from your device, if it’s lost or stolen. There are a variety of security apps available that offer this feature.

Don't modify your phone's operating system

This is also known as jailbreaking, which violates your device's warranty and exposes it to more security threats.

Question QR codes

QR codes (short for "quick response codes") are images that contain data that can be read by your phone's camera. Scammers have been known to create fake QR codes that automatically download malware onto your mobile device. Protect yourself by not scanning QR codes posted in public spaces. Fraudsters will often place a fraudulent QR code sticker on top of a legitimate advertisement like a billboard or transit ad.

Suspect Fraud?

Call the Ally Fraud Hotline at

Webroot Threat Protection