Resources

FAQs

Vehicle Service Contracts

  • How can I contact customer service?

    Call us at 1-866-215-7080.

  • How can I purchase a VehicleOne vehicle service contract?

    It’s easy. To find a participating dealer, call our customer service number at 1-866-215-7080.

  • How do I make a claim in the event that I need repairs?

    If you have a breakdown, take your vehicle to a licensed repair facility and have your service advisor call us at 1-866-215-7080. We’ll authorize the repairs so they can proceed with the work.

  • Why does UWC require authorization before I can have repairs done?

    We are responsible for making sure each repair needed matches with the vehicle’s diagnosed issues within the guidelines of your vehicle service contract.

  • Can I transfer or cancel my vehicle service contract?

    Yes, you can. Contact us at 1-866-215-7080 to begin the transfer process.

    To cancel your vehicle service contract, contact the dealer you purchased from. If you are unable to return to your dealer, call us at 1-866-215-7080.

  • Can I see a sample contract?

    View a sample VehicleOne agreement. View a sample VehicleOne Wrap agreement.

VehicleOne GAP Contracts

  • How can I contact customer service?

    Call us at 1-866-215-7080.

  • How can I purchase a VehicleOne GAP contract?

    It’s easy. To find a participating dealer call our customer service number at 1-866-215-7080.

  • How do I make a claim?

    Call us at 1-866-215-7083.

  • Can I cancel or transfer my VehicleOne GAP contract?

    To cancel your VehicleOne GAP contract, contact the dealer you purchased from. If you are unable to return to your dealer, call us at 1-866-215-7080.

    VehicleOne GAP contracts can’t be transferred.