Ally eCheck Deposit Demo

Go to eCheck Deposit Help

Manually Upload Check Images

If you're not using the scanning wizard, you also have the option to manually upload your check images.

This choice is best if you have one of the following:

  • Google Chrome on a Mac
  • Safari on a PC
  • You already scanned and saved your check images
  • You chose not to upgrade Java on your computer

See how the scanning wizard works.

Manually Upload Check Images

Set up your scanner

Turn your scanner on and find your scanner settings (usually under Advanced Settings in your scanner's software).

First, adjust the scan resolution to 300 dpi. Many scanners default to 150 dpi, but 300 is best.

If you need help using your scanner, please check the instructions that came with it.

What is dpi?

DPI stands for dots per inch. This is a way to measure the resolution of an image. The higher the number, the sharper the image. Set your scanner to 300 dpi for best results with eCheck Deposit. A lower resolution will work, but we don't recommend anything below 150 dpi.

Manually Upload Check Images

Set up your scanner

Next, change the color setting to grayscale. Color will work too, but we've found that grayscale is best. We don't recommend using black and white. Color options are typically located under the Advanced Settings in your scanner's software.

What does grayscale mean?

Grayscale images contain an array of gray tones spanning from white to black. Grayscale images help us process your check image accurately, and file sizes are smaller than those for color images.

Manually Upload Check Images

Scan your check

Now you're ready to scan the front of your check.

If you're not sure where to place your check, please review the instructions
that came with your scanner.

Manually Upload Check Images

Save your check image

After you scan the front of your check, save the image as a JPEG or GIF (the file size needs to be 1MB or smaller). Many scanners default to PDF. Please make sure yours is set to save your image as a JPEG or GIF. Our system does not accept PDFs.

Make sure you save the image file where you can easily find it.

What are JPEGs and GIFs?

These are common types of digital images. Your scanner should allow you to save your check image in either of these formats.

Manually Upload Check Images

Scan and save the back of your check

Now you can scan and save the back of your check
following the same steps you used for the front of your check.

Your scanner should still have the same settings you just used.

Manually Upload Check Images

Upload your check images

Next, you'll need to browse to find the check images you just scanned and upload them individually.

If your image needs adjustments, you'll have a chance to crop and edit it.

Manually Upload Check Images

Recap: Manual upload

  • Set your scanner to 300 DPI; choose grayscale
  • Save the check image as a JPEG or GIF; the file size needs to be 1 MB or smaller
  • Upload your check images